• Lead Office Service Associate

    The Millennium Group (Cincinnati, OH)


    Cincinnati, OH, USA | Hourly | 18.55-19.55 per hour | Full Time

     

    | Eligible for: PTO, Medical Insurance, Dental Insurance, Vision Insurance, 401k, and more!

    Job Summary:

    We are seeking a detail-oriented and proactive Lead Office Services to lead and support our office services staff. This role involves overseeing mailroom operations, handling administrative tasks, and ensuring a well-organized and efficient office environment.

    Key Responsibilities:

    + Supervise and support office services staff in daily operations.

    + Use handheld devices and technology for package tracking, floor check-ins/check-outs, and data collection.

    + Perform administrative tasks using Microsoft Excel, Word, and other office management software.

    + Manage all incoming mailroom materials: receive, review, document, process, identify, separate, deliver, and transport.

    + Prepare and process outbound courier shipments using shipping software or provider equipment (e.g., UPS).

    + Pick up, deliver, and transport materials across departments and locations.

    + Collect outbound packages and boxes from internal departments.

    + Sort items according to established methods and prepare them for processing, shipment, or transport.

    + Maintain accurate records and logs of all activities.

    + Ensure adherence to all safety procedures at all times.

    + Maintain a clean, organized, and welcoming office environment for employees and visitors.

    + Perform other duties as assigned by the manager.

    Qualifications:

    + Associate degree preferred; high school diploma or equivalent required.

    + 2–5 years of experience in mail/print services or related office support roles.

    + 1–3 years of experience using Microsoft Office software (Word, Excel, etc.).

    + Proven experience in a leadership or supervisory role in an office setting.

    + Excellent customer service and communication skills.

    + Ability to work independently and as part of a team.

    + Strong attention to detail and ability to handle multiple tasks efficiently.

    + Capable of operating mail carts, flatbeds, and lifting up to 50 pounds.

    Additional Skills:

    + "Can-do" attitude and problem-solving mindset.

    + Strong organizational and time-management skills.