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In a world of possibilities, pursue one with endless opportunities. Imagine Next!

When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We’ve got what you’re looking for.

Job Description:

What You'll Be Doing:

+ Tier-1 support for the deployed VIPER system at a CONUS customer site

+ Support site surveys to collect data for successful system deployment planning and execution

+ Perform Preventive Maintenance, Checks, and Services (PMCS) to ensure optimal system performance

+ Perform corrective diagnostics, investigation, root cause analysis, and guided repairs

+ Participate in testing and evaluation of software and hardware at the development and test location (Dahlgren, VA)

+ Execute both software and hardware troubleshooting, maintenance, and replacement

+ Provide technical support to the development team and subcontractors for remote problem resolution

What Required Skills You'll Bring:

+ Bachelor's degree in engineering or related field, or equivalent combination of education and experience

+ 5+ years of experience in field engineering or technical support roles (FSR or ideally with Integrated Hardware/Software System).

+ Proficiency in hardware and software maintenance, diagnostics, and repair of complex systems

+ Comfortable with basic troubleshooting of Windows, networking, and applications

+ Experience with component operations and troubleshooting (electrical, coolant systems, computing H/W and S/W)

+ Experienced in Electrical, power distribution, mechanical, and cooling.

+ Strong problem-solving skills and ability to perform root cause analysis

+ Ability to work professionally with the U.S. government end user

+ Ability to work independently with reach-back support as needed

+ Willingness to travel up to 50%

What Desired Skills You'll Bring:

+ An active "Secret" security clearance.

+ Familiarity with computerized maintenance management systems (CMMS)

+ Knowledge of government contracting processes and procedures

+ Familiarity with Windows administration and general cybersecurity policies

+ Prior U.S Coast Guard or Navy experience is a plus.

Security Clearance Requirement:

None

This position is part of our Federal Solutions team.

The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now.

Salary Range: $86,700.00 - $151,700.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .

About Us

Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide.

Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+.

For more about Parsons, visit parsons.com and follow us on Facebook, Twitter, LinkedIn, and YouTube.