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  • Service Line Director - Primary Care

    Trinity Health (Boise, ID)



    Apply Now

    Employment Type:

    Full time

    Shift:

    Day Shift

    Description:

    Director of Strategy & Operations – Primary Care Services

    **Location:** Boise, Idaho

    **Organization:** Saint Alphonsus Health System

    **Employment Type:** Full-Time | Leadership | On-Site with Regional Travel

     

    About Saint Alphonsus Health System

     

    Saint Alphonsus Health System is a faith-based, Catholic healthcare organization committed to delivering exceptional care with a human touch. Headquartered in **Boise, Idaho** , we are a four-hospital, 714-bed, 95-clinic integrated network serving communities across **Idaho, Oregon, and Nevada** . We are part of **Trinity Health** , one of the largest Catholic not-for-profit health systems in the United States.

     

    Our physician-led medical group, **Saint Alphonsus Medical Group (SAMG)** , includes over 325 board-certified providers across a wide range of specialties. With a strong regional presence and a mission-driven culture, we are dedicated to improving the health and well-being of the communities we serve.

    Position Summary

    Saint Alphonsus Health System is seeking a strategic and collaborative leader to serve as the **Director of Strategy & Operations for Primary Care & Behavioral Health** . This role is responsible for driving the growth, integration, and operational performance of a broad regional network that includes primary care and outpatient behavioral health services.

     

    Reporting to the **Chief Strategy Officer,** with a dotted line to the **Vice President of Operations for SAMG** , the Director will develop and execute strategic plans, oversee business development initiatives, and ensure alignment between clinical operations and organizational goals. The role includes direct supervision of behavioral health practice managers and a strong focus on care model innovation, access expansion, and performance improvement.

    Key Responsibilities

    + Lead strategic planning and business development for primary care and behavioral health services across multiple sites.

    + Collaborate with senior leaders, Saint Alphonsus Medical Group (SAMG), Saint Alphonsus Health Alliance, and clinic operations to align strategy and execution.

    + Oversee day-to-day operations, financial performance, and service development for assigned clinics.

    + Supervise SAMG Practice Managers within the behavioral health network.

    + Drive initiatives in recruitment, retention, access, membership growth, and patient experience.

    + Analyze market trends and identify opportunities for innovation and expansion.

    + Represent the service line in system-wide planning and performance councils.

    + Ensure compliance with legal, regulatory, and ethical standards while promoting a culture of excellence and accountability.

    Qualifications

    + Advanced degree in health or related business field preferred.

    + Minimum **5 years of experience with preferred 7-10** years of progressive experience in developing, overseeing or interacting with physician groups, product lines, managed care and/or business development activities, in a large, complex, medical center.

    + Significant successful experience in **analyzing** competitive health care environment and **developing** and **implementing** strategic recommendations for improved market share in a dynamic and rapidly changing industry.

    + Demonstrated leadership and communication skills and an ability to influence, collaborate with and motivate others.

    + Successful experience interacting with Board Committees and/or Directors, administrators, physicians and colleagues.

    + Strong financial management, project management and business skills.

    + Working knowledge of legal, regulatory, ethical, managerial, organizational requirements, principles and standards of care for service line hospitals and clinics.

    + Progressive academic training and experiences, with the ability to work with various stakeholders across the region to advance the strategy and business plan.

    + Ability to work in a **matrix relationship** across the health system.

    + Current, unrestricted driver's license required.

    Core Competencies

    + Strategic thinking and execution

    + Operational leadership

    + Financial and data-driven decision-making

    + Cross-functional collaboration

    + Physician and stakeholder engagement

    + Performance improvement and innovation

     

    Why Boise?

     

    Boise is one of the fastest-growing cities in the U.S., offering a unique blend of urban amenities and outdoor adventure. With a vibrant downtown, excellent schools, and easy access to mountains, rivers, and trails, Boise is a great place to live, work, and raise a family.

     

    Join Us

     

    If you’re a strategic, mission-driven leader ready to make a lasting impact in women’s health, we invite you to apply and become part of a compassionate, forward-thinking healthcare team.

     

    Apply today and help us deliver exceptional care with a human touch.

     

    Our Commitment to Diversity and Inclusion

     

    Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

    Our Commitment to Diversity and Inclusion

    Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

     

    Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

     

    EOE including disability/veteran

     


    Apply Now



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