• Custody Operations Analyst

    US Bank (Milwaukee, WI)


    At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

    Job Description

    We are seeking a highly motivated and detailed-oriented Custody Operations analyst to join our dynamic team supporting cash processing. In this role you will be responsible for processing a high volume of variable transfer request while adhering to strict service level agreements.

    Key Responsibilities:

    + Managing fund custody operations, processing transactions for cash and including wires, checks, ACH, and transfers within a Service Level Agreement.

    + Interpret and prioritize request from emails forward by Admin team often requiring careful analysis to determine clients need.

    + Delivers a high level of customer service and is responsible for the identification of and minimization of risk in the control environment, process efficiency and effective customer issue resolution.

    + Handling a high volume of request and coordinating efforts between a team.

    + Accountable for the completion of daily processing activities as each day presents unique challenges with no standard request format.

    + Collaboration effective with team member demonstrating strong engagement and team work.

    + Assigned additional projects as needed

     

    The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days. The hours for this role are 9am-5pm Monday-Friday.

    Basic Qualifications

    - Two years or more of related experience

    Preferred Skills/Experience

    + Proven ability to work under pressure and manage a high volume of request effectively

    + Ability to multitask and meet established deadlines in a dynamic work environment

    + Demonstrated analytical, problem-solving, decision-making, and organizational skills

    + Effective customer relations, interpersonal, and verbal and written communication skills

    + Proficient computer navigation skills using a variety of software packages including Microsoft Office applications, Cash System, Arcaria System, and CSSC System These are US Bank related applications so not worried about those for external

     

    If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .

    Benefits:

    Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

     

    + Healthcare (medical, dental, vision)

    + Basic term and optional term life insurance

    + Short-term and long-term disability

    + Pregnancy disability and parental leave

    + 401(k) and employer-funded retirement plan

    + Paid vacation (from two to five weeks depending on salary grade and tenure)

    + Up to 11 paid holiday opportunities

    + Adoption assistance

    + Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

     
     

    E-Verify

     
     

    The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $60,435.00 - $71,100.00 - $78,210.00

     
     

    Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

     

    Posting may be closed earlier due to high volume of applicants.