• Administrator Systems

    Sedgwick (Pittsburgh, PA)


    By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

     

    Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

     

    Certified as a Great Place to Work®

     

    Fortune Best Workplaces in Financial Services & Insurance

    Administrator Systems

    **PRIMARY PURPOSE** **:** To assist in installing and maintaining operations systems, application software, and system management tools including monitoring installed IT systems, cloud, and network infrastructure. To assist with providing network level verification and security to the IT organization and tracking system alerts and notifications.

    ESSENTIAL FUNCTIONS and RESPONSIBILITIES

    + Assists in installing and maintaining operating systems, application software, and system management tools.

    + Assists in monitoring installed systems and infrastructure for the organization.

    + Assists with upholding security, backup, and redundancy strategies.

    + Assists in maintaining custom scripts to increase system efficiency and lower human intervention time on tasks.

    + Provides remote access solution support: VPN, Terminal Services, Citrix, and Hyper-V.

    + Develops and maintains IT documentation.

    ADDITIONAL FUNCTIONS and RESPONSIBILITIES

    + Performs other duties as assigned.

    + Supports the organization's quality program(s).

    + Travels as required.

    QUALIFICATIONS

    Education & Licensing

     

    Bachelor's degree in Computer Science, Computer Engineering or a related field from an accredited college or university preferred.

    Experience

    Five (5) years of experience implementing and maintaining technology infrastructure or equivalent combination of education and experience required.

    Skills & Knowledge

    + Knowledge of Cloud based applications, preferably Azure

    + Knowledge of virtualization and containerization

    + Knowledge of Networking (OSI network layers, TCP/IP)

    + Excellent oral and written communication skills, including presentation skills

    + PC literate, including Microsoft Office products

    + Strong organizational skills

    + Ability to create and complete comprehensive, accurate and constructive written reports

    + Ability to work in a team environment

    + Ability to meet or exceed Performance Competencies

    WORK ENVIRONMENT

    When applicable and appropriate, consideration will be given to reasonable accommodations.

     

    **Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

    **Physical** **:** Computer keyboarding, travel as required

    **Auditory/Visual** **:** Hearing, vision and talking

     

    The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

     

    Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

     

    If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

     

    Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com