• Assistant Director of Self-Direction

    Access: Supports For Living (Howard Beach, NY)


    Assistant Director of Self-Direction

     

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    Description

    Salary: $72,500.00 Annually

     

    Hours: Monday-Friday 8:30AM-5:00PM (40hrs)

     

    Hybrid / Remote

     

    This position may require you to commute within New York State.

    OVERVIEW OF PRIMARY RESPONSIBILITES:

    This position will assist in the oversight of the daily operations and outcomes of the Self-Direction program.

    PRIMARY FUNCTIONS:

    + Provide training and supervision to FI Coordinators and support staff

    + Monitor regulatory compliance of the program

    + Monitor customer feedback and work to resolve any complaints and concerns

    + Stay abreast of trends and practices in the field

    + Act as a leadership liaison for oversight agencies and partners in the community

    + Maintain and create program procedures, workflows, and protocols that support successful outcomes

    + Assist leadership in oversight of financial outcomes of the program

    + Resolving eligibility challenges including monitoring the CHOICES system

    + Conducts Broker Intake meetings and initiate broker hiring process

    + Conducts New Member Intake meetings and enter all new participants in the eVero system

    + Caseload management and admin tool box functions

    + Conducts member trainings as needed

    + Commute to on-site location (NYFAC) as needed and requested for meetings, trainings, audits, etc.

    + Meets and corresponds with members and advocates on an as needed basis to address concerns

    + Implements and educates staff on OPWDD ADMs and guidance updates

    ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:

    + Maintain successful working relationships with support programs including Human Resources, Quality Assurance, Finance, and IT

    + Assignments may be determined at a future date

    QUALIFICATIONS AND ATTRIBUTES:

    + Excellent communication skills and the ability to multi- task

    + Strong organization skills with accurate attention to detail

    + Able to adapt and work in a fast-paced environment

    + Able to effectively utilize a variety of electronic systems such as Microsoft Outlook, MS Excel, MS Word and time and attendance systems

    EDUCATION AND EXPERIENCE:

    + Bachelor’s degree, or

    + Associate’s degree with two years of experience

    + Three years of experience in a supervisory role

    + Experience supervising self-directed programs

    PHYSICAL CHARACTERISTICS:

    + Must be capable to sit or stand in front of a computer for long-periods of time

     

    Access Network is an EEO employer

     

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