• Help Desk Analyst

    Robert Half Technology (Broomfield, CO)


    Description We are looking for a skilled and self-motivated Help Desk Analyst to join our team in Broomfield, Colorado. As the sole onsite IT support technician, you will play a pivotal role in ensuring seamless technology operations while addressing a variety of IT challenges. This is a long-term contract position that offers an exciting opportunity to work in a fast-paced manufacturing environment.

    Responsibilities:

    • Serve as the primary onsite IT support technician, managing desktop and service desk operations for the office.

    • Lead the rollout of Windows 11, including configuration, maintenance, and computer upgrades.

    • Provide troubleshooting and breakfix support for hardware and software issues.

    • Handle account onboarding and offboarding tasks, such as setting up and removing access.

    • Collaborate with the remote service desk team to address escalated technical issues.

    • Manage IT tasks such as printer installations, Office 365 application support, and responding to SharePoint and Power BI queries.

    • Ensure IT security protocols are followed while addressing general networking issues.

    • Deliver exceptional customer service while solving technical challenges efficiently. Requirements • Strong proficiency with Windows 10/11, Office 365, Intune, Azure Active Directory, and Active Directory management.

    • Hands-on experience in troubleshooting, account setup, and hardware/software installations.

    • Familiarity with IT security practices and basic networking concepts.

    • IT certifications such as A+, Network+, or Security+ are preferred.

    • Bachelor's degree in Information Technology or a related technical field is a plus but not required.

    • Demonstrated problem-solving skills with a customer-focused approach.

    • Excellent communication and organizational abilities.

    • Familiarity with tools like SharePoint and Power BI is an advantage. Technology Doesn't Change the World, People Do.®

     

    Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

    Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

     

    All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

    • 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .