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Position Title:Financial Aid Advisor I

Job Group:Professional & Scientific

Required Minimum Qualifications:Bachelor’s degree

Preferred Qualifications:Experience working in a higher education financial aid office or a related student services role, with knowledge of financial aid regulations and processes.

Familiarity with financial aid management systems such as Workday, or other student information systems.

Public speaking or presentation experience

Experience with financial literacy topics, including budgeting, student loans, and responsible borrowing.

Job Description:

Looking to make a meaningful impact in the Iowa State University community by supporting and educating students on their financial journey? As a Financial Aid Advisor I in the Office of Student Financial Aid, you will play a critical role in helping students and their families understand how to fund their college education and develop essential financial literacy skills. From one-on-one advising to group presentations and outreach events, you will guide students through the financial aid process, promote responsible money management, and help shape their future. This is a rewarding opportunity for someone who enjoys working in a collaborative, student-focused environment and is passionate about making college accessible and affordable for all.

Key Responsibilities:

+ Advise students and their families on financial aid application procedures, eligibility, and available funding options.

+ Conduct one-on-one advising sessions and group presentations focused on financial literacy and aid opportunities.

+ Assist with outreach initiatives, including university resource fairs, community events, and meetings with prospective students.

+ Support institutional compliance by interpreting and applying federal, state, and university regulations.

+ Process and award financial aid in a timely and accurate manner to support enrollment and retention goals.

+ Respond to student and parent inquiries via email, phone, and in-person meetings

+ Collaborate with internal and external partners to support student success initiatives.

+ Stay current on changes to financial aid policy and contribute to continuous improvement efforts within the office.

+ Participate in training sessions, retreats, and professional development opportunities.

About the Department:

The Office of Student Financial Aid is a key unit within the Division of Academic Affairs at Iowa State University, located in the heart of campus. Each year, we administer more than $400 million in aid to a diverse student body, supporting more than 85% of undergraduate students and many domestic graduate students. Our mission is centered on student success—we educate, empower, and advocate for our students through financial literacy and access to aid. We pride ourselves on fostering a supportive and growth-oriented work environment that values collaboration, innovation, and professional development. If you’re ready to join a team that’s passionate about student achievement and financial empowerment, we welcome your application.

This is a term position with the end date of 06/30/2026, with the opportunity for renewal.

Example of Duties

• Assists students and families by making recommendations, interpreting regulations, and reviewing petitions.

• Counsels students and families regarding financial aid including eligibility, application procedures, aid programs, costs, indebtedness, money management, and financial planning.

• Provides status updates regarding eligibility, scholarships, and applications.

• Provides specialized support for a financial aid area.

• Analyzes data and applies judgement.

• Evaluates individual circumstances and documentation and makes adjustments or exceptions based on judgement.

• Prepares and gives presentations related to financial aid and related topics.

Level Guidelines• Individual contributor position with developing professional and/or technical skills working under immediate to general supervision• Grasps professional-level knowledge and concepts of field while working in a progressive learning mode• Works on problems and issues of somewhat limited scope• Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained• Responds to inquiries and issues, escalating to manager or higher level workers as appropriate• May lead projects of limited scope and complexity• May provide guidance to students

Appointment Type:Regular with Term Appointment (Fixed Term)

Proposed End Date or Length of Term:June 30, 2026

Number of Months Employed Per Year:12 Month Work Period

Time Type:Full time

Pay Grade:PS805

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:• Retirement benefits including defined benefit and defined contribution plans• Generous vacation, holiday and sick time and leave plans• Onsite childcare (Ames, Iowa)• Life insurance and long-term disability• Flexible Spending Accounts• Various voluntary benefits and discounts• Employee Assistance Program• Wellbeing program• Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date: May 19, 2025

Posting Close Date:June 1, 2025

Job Requisition Number:R17038

By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university's Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, 515 294-7612, email [email protected] .

If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.