• Patient Service Specialist - Medical Front Office

    Select Medical (Frisco, TX)


    Overview

     

    Baylor Scott & White Institute for Rehabilitation

     

    Frisco, TX / Prosper, TX

     

    Patient Service Specialist (PSS)

     

    Hours: vary between Monday - Friday 7am - 7pm

     

    Full Time

     

    Split between Frisco Stonebrook and Prosper locations

     

    Travel required between the two clinics

     

    Compensation depends upon candidate’s years of experience and internal equity.

     

    This is an entry-level position.

     

    Starting salary:** **$18 - $25 per hour** **based off experience

    Benefits of becoming a Patient Service Specialist with us:

    Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

     

    + Health, Dental, and Vision insurance; Life insurance; Prescription coverage

    + Paid Time Off (PTO) and Extended Illness Days (EID)

    + A 401(k) retirement plan with company match

    + Short and Long Term Disability

    + Personal and Family Medical Leave

    + PSS Ladder Program

    *Eligibility and effective dates vary

    Responsibilities

    We are looking for someone that is organized, detail oriented, flexible and able to work well with others or independently. Someone who can provide outstanding customer service in a fast paced environment. We process referrals, schedule patients, complete the intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing reports and other tasks as needed.

     

    + Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.

    + Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

    + Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

    + Collects toward patient responsibility at each visit.

    + Scan and maintain medical documents.

    + Reconciles and posts charges daily and other reporting to ensure clean claim processing.

    + Responds to all request for information from patients, other department and physicians.

    + Maintains office, orders supplies and manages mail.

    + Willingness to adjust schedule to center needs.

    + Travels Attends all mandatory meetings and in-service education programs.

    + Travels to non-home location center or other site for coverage when necessary.

    Qualifications

    + HS diploma or GED is required

    Preferred Experience

    + Customer service experience

    + Knowledge of insurance verification

    + Healthcare, medical, or dental office administration

     

    Additional Data

     

    _Equal Opportunity Employer including Disabled/Veterans_

     

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    **Job Post Information* : Posted Date** _5 days ago_ _(5/15/2025 11:02 AM)_

    **_Job ID_** _329392_

    **_Location_** _US-TX-Frisco_

    **_Experience (Years)_** _1_

    **_Category_** _Administrative - Administrative Services_

    **_Street Address_** _8204 Stonebrook Parkway_

    **_Min_** _USD $18.00/Hr._

    **_Max_** _USD $25.00/Hr._

    **_Job Post Information* : External Company URL_** _www.selectmedical.com_

    **_Location : Zip_** _75034-5536_

    **_Location : Street_** _19266 BIR - Frisco Stonebrook_