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The Department of Institutional Research and Assessment is seeking applicants for an Associate Director of Institutional Research. This is a fulltime, benefitted position located in the Feltner Building in downtown Winchester, VA.

The overall responsibility of the Associate Director, reporting to the Director, Institutional Research and Assessment, is to provide dynamic and effective leadership to manage university-wide institutional research efforts, evaluation, and program review functions to support Shenandoah's mission, strategic objectives, compliance, and positioning as a premier institution. The Associate Director serves as the primary compliance officer for SCHEV and IPEDS external reporting, and coordinates the building of an appropriate library of operational and institutional policies for managing institutional research and assessment resources while meeting compliance requirements.

The Associate Director also provides leadership and strategic planning support for institutional research including matriculation, student success, assessment, data validation, grants and other assigned areas. Works as a liaison with all University departments and divisions, providing assistance to meet student needs.

Some responsibilities include but are not limited to:

Monitoring and measuring the University's progress within the Strategic Plan and tracking the University's status against the external measurements; Providing research support to internal and external stakeholders for assessing program effectiveness which includes providing reports on program, course, and general education assessment; Managing an on-going calendar of institutional research activities and compliance milestones and deadlines on research projects; Maintaining a working knowledge of the college's administrative software systems such as Ellucian, word processing, spreadsheet, database, statistics, graphic and survey software; Developing and overseeing tracking systems to capture student enrollment and persistence data.

Scope of influence requires contact with government authorities as well as research affinity groups to define metrics, select methodologies, and construct accompanying college policies and procedures in support of regulatory efforts. Collaborates closely with other university offices to design and implement studies or reporting systems. Activities include managing data projects needed to be in compliance with SCHEV, IPEDS, and SACSCOC reporting, data collection and file editing activities, complex data analysis and forecasting, conducting quantitative surveys, drafting reports on findings, and working with faculty and administrators to report results.

Job Duties:

+ Analyzes and manages data and information in an Institutional Research office using descriptive statistics in a variety of formats;

+ Coordinates administration, data collection, and production of periodic reports and materials required for program reviews;

+ Responds to periodic external surveys to ensure timely and accurate reporting; Conducts research studies focusing on student recruitment, enrollment, retention, admissions, and financial aid;

+ Maintains selected databases and document libraries, soliciting and implementing regular updates and ensuring data quality and completeness;

+ Responds to time-critical ad-hoc requests for data and information, both internally and externally;

+ Consults with faculty, administrators, and students in the design of databases for research projects; and

+ Other duties and responsibilities that management may deem necessary.

Required Skills

Preferred Skills:

+ Knowledge of the institutional research and higher education.

+ Ability to work independently.

+ Ability to apply standard statistical package (SPSS preferred) to analyze large data sets.

+ Knowledge of Microsoft Access or SQL and experience in developing drill down reports.

+ Attention to detail while working quickly to meet requirements.

+ Teamwork.

+ Problem-Solving.

+ Strong communications skills.

Required Experience

Education and/or Experience:

+ Master's degree or equivalent in computer applications, math, business, social sciences or related field and at least 5 years experience in institutional-level or national research preferred.

+ Experience with regional or specialized accreditation preferred.

+ Experience with higher education institutional research preferred.

+ Strong verbal, statistical, and written communication skills.

+ Management skills in team building, collaboration, organization, etc.

+ Experience with software such as Ellucian Colleague, SPSS, Microsoft Office, Power BI, and SQL.

How to Apply:

The complete application will include a cover letter, resume, and contact information for three professional references. Applications will be reviewed immediately and continue until a qualified candidate is selected.

Shenandoah University is committed to enriching its educational experience and culture through its faculty, administration, and staff diversity. All candidates are strongly encouraged to include a statement in their cover letters addressing how they can contribute to that commitment.

**Note: A pre-employment background check will be required, and a satisfactory driving record may be required as a condition of hire.

Shenandoah University values individuals and communities' unique and diverse perspectives locally and globally. It seeks to foster mutual understanding in an inviting community where individuals are welcome and respected. The university does not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, physical or mental disability, genetic information, veteran’s status, or on any other basis protected under applicable law.