• Patient Service Specialist - Medical Front Office

    Select Medical (Austin, TX)


    Overview

     

    Baylor Scott & White Institute for Rehabilitation

     

    Austin, TX (Avery Ranch)

     

    Patient Service Specialist (PSS)

     

    Hours: Monday - Thursday 2pm - 7pm

     

    Part Time

     

    Compensation depends upon candidate’s years of experience and internal equity.

     

    This is an entry-level position.

     

    Starting salary:** **$18 -$25 per hour** **based off experience

    Benefits of becoming a Patient Service Specialist with us:

    Westrive to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.

     

    + Health, Dental, and Vision insurance; Life insurance; Prescription coverage

    + Paid Time Off (PTO) and Extended Illness Days (EID)

    + A 401(k) retirement plan with company match

    + Short and Long Term Disability

    + Personal and Family Medical Leave

    + PSS Ladder Program

    *Eligibility and effective dates vary

    Responsibilities

    Looking for a customer service, detail oriented individual who is able to work in a fast paced environment. Tasks include check in, check out, insurance verifications, scheduling, reports, faxing and scanning and other office duties. To provide outstanding customer service to patients and staff.

     

    + Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.

    + Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.

    + Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.

    + Collects toward patient responsibility at each visit.

    + Scan and maintain medical documents.

    + Reconciles and posts charges daily and other reporting to ensure clean claim processing.

    + Responds to all request for information from patients, other department and physicians.

    + Maintains office, orders supplies and manages mail.

    + Willingness to adjust schedule to center needs.

    + Travels Attends all mandatory meetings and in-service education programs.

    + Travels to non-home location center or other site for coverage when necessary.

    Qualifications

    + HS diploma or GED is required

    Preferred Experience

    + Customer service experience

    + Knowledge of insurance verification

    + Healthcare, medical, or dental office administration

     

    Additional Data

     

    _Equal Opportunity Employer including Disabled/Veterans_

     

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    **Job Post Information* : Posted Date** _1 month ago_ _(4/18/2025 10:19 AM)_

    **_Job ID_** _326353_

    **_Location_** _US-TX-Austin_

    **_Experience (Years)_** _1_

    **_Category_** _Administrative - Administrative Services_

    **_Street Address_** _15004 Avery Ranch Blvd, Bldg C, Suite 101_

    **_Min_** _USD $18.00/Hr._

    **_Max_** _USD $25.00/Hr._

    **_Job Post Information* : External Company URL_** _www.selectmedical.com_

    **_Location : Zip_** _78717-4600_

    **_Location : Street_** _19357 BSW - Avery Ranch_