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Team Lead Configuration Healthcare

This position is Hybrid.

Job Summary

We are seeking a dedicated and skilled Team Lead - HC with 1 to 3 years of experience to join our team. The ideal candidate will have mandatory technical skills in Facets - Claims and Facets with a preference for domain experience in Claims and Payer. This is a hybrid position with day shifts and no travel required.

Responsibilities

+ Lead and oversee the daily operations of the team to ensure efficient workflow and timely completion of tasks.

+ Provide technical expertise in Facets

+ Claims and Facets to support team members and resolve complex issues.

+ Collaborate with cross-functional teams to ensure seamless integration and functionality of Facets systems.

+ Monitor and analyze system performance to identify areas for improvement and implement necessary changes.

+ Develop and maintain documentation for system processes procedures and troubleshooting guides.

+ Ensure compliance with industry standards and regulations related to Claims and Payer domains.

+ Conduct regular team meetings to discuss progress address challenges and share updates.

+ Mentor and train team members to enhance their technical skills and knowledge in Facets systems.

+ Coordinate with stakeholders to gather requirements and provide updates on project status.

+ Implement best practices for system maintenance upgrades and enhancements.

+ Provide support during system outages or issues to minimize downtime and ensure continuity of operations.

+ Participate in the development and execution of test plans to validate system functionality and performance.

+ Foster a collaborative and positive work environment to promote team cohesion and productivity.

Qualifications

+ Knowledge in Healthcare domain.

+ Knowledge in Facets Architecture and Core Functionalities of Facets which includes Membership, Claim Processing, Provider structure and Plan/Product.

+ Good understanding in Members benefits Configuration.

+ Knowledge in Claims UM components configuration.

+ Knowledge in Provider and Network configuration.

+ Good understanding in Network agreement and pricing configuration.

+ Knowledge in Facets GUI navigation.

+ Strong SQL Skill Set (Writing Complex Queries, SP, Functions, Views)

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.