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Microsoft Power Virtual Agent – Technical Lead

Onsite in Washington, DC - Hybrid

Job Description:

The Power Virtual Agent lead is responsible for designing, implementing, and optimizing solutions using Microsoft Power Virtual Agents. This role requires a deep understanding of Power Virtual Agents, M365 Copilot, and related technologies. The ideal candidate should have total of 9 to 12 years of experience in technical leadership, with expertise in Power Virtual Agents, M365 Copilot and chatbots.

Responsibilities:

+ 8+ years exp with Microsoft technologies (.net, C#, SharePoint development).

+ 2+Design scalable and efficient solutions using Microsoft Power Virtual Agents.

+ Implement chatbot functionalities to streamline and optimize accessibility of critical information

+ Ensure data integrity and optimize performance for data-driven decision-making.

+ Address bottlenecks and performance issues in Power Virtual Agent implementations

+ Lead architectural decisions and collaborate with cross-functional teams to align technical solutions with business goals.

+ Participate in scrum calls and maintain a high degree of accountability on assigned tasks

Technical Skills

1. Must have Text-Embedding-Ada-002 and GPT 3.5 Turbo models, Python, Pinecone Database, Azure microservices, Microsoft Teams, and Power Virtual Agents (PVA)

Qualifications:

+ **Experience** : 9 to 12 years in technical leadership roles, with expertise in Power Virtual Agents and M365 Copilot

**Salary and Other Compensation** :

The annual salary for this position is between $110,000 – $135,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

**Benefits** : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

+ Medical/Dental/Vision/Life Insurance

+ Paid holidays plus Paid Time Off

+ 401(k) plan and contributions

+ Long-term/Short-term Disability

+ Paid Parental Leave

+ Employee Stock Purchase Plan

**Disclaimer:** The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.