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RETAIL/FRONT DESK ASSOCIATE FOR

SUTTER’S CANANDAIGUA MARINA

Job description

Sutter's Canandaigua Marina just opened its retail store! We launched this new concept last summer, and it was a success. We want to grow on this opportunity and hire a sales associate to drive sales, help customers, and inform members of our new concept. As a sales associate, you will be responsible for providing excellent customer service, driving sales, and ensuring a positive shopping experience for our customers. You will assist customers in locating products, answering their inquiries, and facilitating the purchasing process. Your role will also involve maintaining the cleanliness and organization of the store, assisting in marina services, and contributing to the overall success of the team.

Job Type, Pay Range, and Benefits:

+ Availability starting April

+ Ability to work on weekends; 3-4 days per week

+ Pay based on qualifications

Responsibilities and Duties:

+ Assist customers in finding products and provide information about product features, prices, and benefits.

+ Drives sales by encouraging customers to buy product. Show passion through knowledge, expertise, and overall body language.

+ Provide information and assistance regarding marina services, facilities, and local attractions.

+ Handle reservations for boat slips, rentals, and other amenities, ensuring accuracy and timely processing.

+ Answer phone calls, addressing customer inquiries and resolving issues.

+ Stay informed about boating regulations, safety protocols, and industry trends to provide accurate information to customers.

+ Actively listen to customer needs and recommend suitable products or services.

+ Process transactions accurately and efficiently using the point-of-sale (POS) system.

+ Handle customer inquiries, complaints, and returns.

+ Maintain a neat and organized store environment by restocking, arranging displays, and cleaning as needed.

+ Collaborate with team members to achieve sales targets and ensure customer satisfaction.

+ Adhere to company policies and procedures regarding safety, security, and cash handling.

Requirements and Qualifications:

+ Previous experience in retail sales or customer service is helpful.

+ Reliable transportation to the marina.

+ Strong interpersonal and communication skills, with the ability to interact effectively with customers and team members.

+ Ability to work effectively in a fast-paced environment.

+ Basic math skills and proficiency in using a POS system.

+ Excellent problem-solving abilities and attention to detail.

+ Flexibility to work weekends and holidays as needed.

+ Positive attitude and willingness to learn and grow within the role.

**Job Type:** Part-time

**Pay:** $15.50 - $18.00 per hour

Shift:

+ 8 hour shift

+ Day shift

**Work Location:** 808 S. Main St., Canandaigua, NY 14424

**Pay Details:** $16.00 to $18.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance