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IT Technical Support Supervisor

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IT Technical Support Supervisor

Salary

$5,462.00 - $9,833.00 Monthly

Location

Baton Rouge, LA

Job Type

Promotion

Job Number

CRT-2025-208664-PW

Department

Culture Rec & Tourism-Off of Sec'y

Opening Date

05/15/2025

Closing Date

5/25/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

About this position:

The incumbent of this position serves as applications project leader responsible for multiple complex network systems at OLG/DCRT that provide access to application and application systems. This position serves in part of the on-call rotation.

Minimum Qualifications

Six years of experience in information technology; OR

Six years of full-time work experience in any field plus four years of experience in information technology; OR

An associate's degree in information technology plus four years of experience in information technology; OR

A bachelor’s degree plus four years of experience in information technology; OR

A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR

A master’s degree plus three years of experience in information technology.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=175590) .

Job Duties and Other Information

Job Duties:

The incumbent of this position serves as applications project leader responsible for multiple complex network systems at OLG/DCRT that provide access to application and application systems. This position serves in part of the on-call rotation.

Position-Specific Details:

This is a full time position located at theCapitol Annex Building in Baton Rouge, LA.

This position will be filled as a promotion; you must be a current permanent employee of the State of Louisiana with the Department of Culture, Recreation, and Tourism, serving in a Classified position, in order to qualify.

How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply (https://www.governmentjobs.com/careers/louisiana) ” link and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. *

The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

Louisiana as a State, is a Model Employer for People with Disabilities.

For further information about this vacancy contact:

Pacee Wallace

Department of Culture, Recreation, & Tourism

1051 N. 3rdStreet

Baton Rouge, LA 70802

Phone: 225-342-8202

[email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Are you a current permanent classified employee with the Louisiana Department of Culture, Recreation, and Tourism (CRT)?

+ Yes

+ No

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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