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Victim Services Specialist (Criminal Justice System Specialist 2)

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Victim Services Specialist (Criminal Justice System Specialist 2)

Salary

$58,035.00 - $88,235.00 Annually

Location

Philadelphia County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2025-23612-78410

Department

Commission on Crime and Delinquency

Division

EX PA Comm on Crime & Dlqntcy

Opening Date

05/15/2025

Closing Date

5/28/2025 11:59 PM Eastern

Job Code

78410

Position Number

50403788

Union

AFSCME

Bargaining Unit

A4

Pay Group

ST07

Bureau / Division Code

00817000

Bureau / Division

PA Commission on Crime and Delinquency

Worksite Address

440 North Broad Street

City

Philadelphia, Pennsylvania

Zip Code

19130

Contact Name

Ariel Leicht

Contact Email

[email protected]

+ Description

+ Benefits

+ Questions

THE POSITION

If you are a detail-oriented individual with a passion for assisting and supporting others, the Pennsylvania Commission on Crime and Delinquency (PCCD) has an incredible opportunity for you. We are seeking a Criminal Justice System Specialist 2 to join our Office of Safe Schools Advocacy team. In this position, you will be supporting the Office of Safe Schools Advocate (OSSA) in the Philadelphia School District. This position offers a chance for professional growth and development, so if you are ready for a new adventure, we encourage you to apply today and bring your skills and talents to our team!

DESCRIPTION OF WORK

In this role, you will be responsible for gathering information from school officials and providing support to students and their families who have been victims of crime, helping them manage the stress and trauma associated with such incidents. Additionally, you will be involved in analyzing incident data provided by the school district to inform the services provided by OSSA. You will also follow up with victims who have been referred for services and determine the next steps needed for their case. Throughout this process, you will maintain regular communication with school officials, victims, and staff to ensure the school district effectively addresses and mitigates victimization. You will be responsible for communicating any updates or changes to the student and their family.

Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PD\_NEOGOV.asp?p=50403788) .

Work Schedule and Additional Information:

+ Full-time employment, 37.5 hours per week

+ Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

+ Telework: You may have the opportunity to work from home (telework) part-time up to 2 days a week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Philadelphia.

+ Salary: In some cases, the starting salary may be non-negotiable.

+ You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

+ One year as a Criminal Justice System Specialist 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration) ;or

+ Two years of professional experience in criminal or juvenile justice, law enforcement, or victim services, and a bachelor’s degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field;or

+ One year of professional experience in criminal or juvenile justice, law enforcement, or victim services, and a master’s degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field;or

+ An equivalent combination of experience and training.

Other Requirements:

+ You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

+ You must be able to perform essential job functions.

Legal Requirement:

+ You must pass a background investigation.

How to Apply:

+ Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

+ If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

+ Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

+ Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

+ Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at [email protected] .

Telecommunications Relay Service (TRS):

+ 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

+ Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

+ Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

+ Your score is valid for this specific posting only.

+ You must provide complete and accurate information or:

+ your score may be lower than deserved.

+ you may be disqualified.

+ You may only apply/testoncefor this posting.

+ Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !

See the total value of your benefits package by exploring ourbenefits calculator.

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning

We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance

We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture

We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks

Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.

*Eligibility rules apply.

01

Have you been employed by the Commonwealth of Pennsylvania as a Criminal Justice System Specialist 1 for one or more years full-time?

+ Yes

+ No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How much full-time professional experience do you possess in criminal or juvenile justice, law enforcement, or victim services?

+ 2 years or more

+ 1 but less than 2 years

+ Less than 1 year

+ None

04

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

05

How many semester credits of graduate level coursework have you completed in the social or behavioral sciences, criminal justice, law enforcement, or a related field?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.

If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visitingwww.naces.organd clicking the Evaluation Services Link.

For additional information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.

+ 30 credits or more

+ Less than 30 credits

+ None

06

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents willnotbe reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.

Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.

If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.

If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

+ Yes

07

WORK BEHAVIOR 1 – GATHER AND EVALUATE NEEDS AND DETERMINE REFERRALSMeets with victims of school violence and their parents/guardians to gather incident information, evaluate needs, and provide referrals to appropriate local community victim service programs.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ a. I have experience meeting with victims of school violence and their parents/guardians to gather information, evaluate needs, AND provide referrals to appropriate local community victim service programs.

+ b. I have experience meeting with victims of violence OTHER THAN school violence to gather information, evaluate needs, and provide referrals to appropriate local community victim service programs.

+ c. I have experience meeting with victims to gather information. I have NOT evaluated needs or provided referrals to appropriate local community victim service programs.

+ d. I have successfully completed college-level coursework related to social work, victimology, or victim services.

+ e. I have NO experience or education related to this work behavior.

08

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ Your experience gathering information from victims

+ Your experience evaluating victim needs and providing referrals

+ The type of victims with whom you met

09

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

10

WORK BEHAVIOR 2 – DATA ANALYSIS

Analyzes data on school district decisions, incidents, and safety policies to identify trends and develop targeted recommendations that enhance protections and support systems for student victims within the school environment.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ a. I have experience analyzing data on school violence district decisions, school violence incidents, or safety policies to identify trends AND develop targeted recommendations that enhance protection and support systems for student victims within the school environment.

+ b. I have experience analyzing data OTHER THAN school violence data to identify trends and develop targeted recommendations that enhance outcomes or systems.

+ c. I have experience analyzing data to identify trends. I have NOT developed targeted recommendations to enhance outcomes or systems.

+ d. I have successfully completed college-level coursework related to data analysis or research design and analysis.

+ e. I have NO experience or education related to this work behavior.

11

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ Your experience analyzing data to identify trends

+ The type of data you analyzed

+ Examples of the types of recommendation you made to enhance outcomes or systems

12

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

13

WORK BEHAVIOR 3 – VICTIM SUPPORT

Provides psychological support and information to victims of school violence and their parents/guardians on rights and services in the aftermath of a crime/incident. Follows up with victims and parents/guardians to ensure referred services were appropriate and to determine further action.

Levels of Performance

Select the “Level of Performance” which best describes your claim.

+ a. I have experience providing psychological support and information to victims and parents/guardians on rights and services in the aftermath of a school crime/incident; AND following up with victims and parents/guardians to ensure referred services were appropriate and to determine further action.

+ b. I have experience providing psychological support and information to victims on rights and services in the aftermath of a crime/incident OTHER THAN a school crime/incident; AND following up with victims to ensure referred services were appropriate and to determine further action.

+ c. I have experience providing psychological support and information to victims on rights and services in the aftermath of a crime/incident.

+ d. I have successfully completed college-level coursework related to psychology or criminal justice.

+ e. I have NO experience or education related to this work behavior.

14

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

+ The name(s) of the employer(s) where you gained this experience

+ Your experience providing psychological support and information to victims

+ The type of victims you provided support and information to

+ Your experience following up with victims to ensure referred services were appropriate and determine further action

15

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

+ College/University

+ Course Title

+ Credits/Clock Hours

Required Question

Employer

Commonwealth of Pennsylvania

Address

613 North Street

Harrisburg, Pennsylvania, 17120

Website

http://www.employment.pa.gov