• Restaurant- Server PT- HOB

    Live Nation (North Myrtle Beach, SC)


    Job Summary:

    Job Summary:

    Greet all guests at table

     

    Respond to guest inquiries regarding menu, wine list, Music Hall

     

    Inform guests of daily specials and make recommendations

     

    Suggestively sell menu items, beverages, desserts, etc.

     

    Anticipate and respond to guest needs

     

    Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude

     

    Organize and prioritize service per appropriate service sequence

     

    Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal

     

    Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met

     

    Deliver food and beverages to table

     

    Perform opening/running/closing duties according to HOB policy

     

    Maintain line of sight/atmosphere control by circulating through work area throughout shift

     

    Have the ability to memorize menus and daily specials

     

    Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished

     

    Clean spills on tables or around work area

     

    Maintain HOB safety and sanitation standards

     

    Prepare guest checks (on micros terminal) and check for accuracy

     

    Receive payment and process cash, credit card or traveler’s check transactions

     

    Have knowledge of all music, promotional or special events in the house

     

    Assist other servers or other employees as needed

     

    Required to occasionally work Special Events that are scheduled throughout the venue

    Job Requirements

    Qualifications:

    Required:

    + (State or CountyLicensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent

     

    2-5 years high volume experience in restaurant operations

     

    Working knowledge of high volume restaurant operations and safe, responsible alcohol service

     

    Standard food preparation/presentation

     

    Skill in guest relations

     

    Wine & Liquor knowledge

     

    Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs

     

    High School Diploma

    Preferred:

    Point of Sales knowledge, preferably MICROS