• Outpatient Office Coordinator

    BrightSpring Health Services (Phoenix, AZ)


    Our Company

     

    Rehab Without Walls Neuro Rehabilitation

     

    Overview

     

    Outpatient Office Coordinator at SWAN Outpatient Clinic in Phoenix, AZ!

     

    *Full Time, Monday-Friday, On-site

    Who we are looking for:

    + A super-star multitasker type; strong in administration skills

    + Front office experience, referral management experience

    + Insurance verification/authorization knowledge and experience

    + Enthusiasm, committment, and excellent customer service

    What you will receive:

    + Comprehensive Benefits Package

    + Medical, dental, vision

    + PTO; holidays

    + Supportive Work Culture

    Responsibilities

    + Welcomes patients and visitors by greeting them, in person or on the telephone; answers or refers inquiries

    + Receives referrals and understands type of insurance benefits available

    + Verifies insurances and obtains authorization from insurance companies

    + Schedules patient appointments

    + Registers patients, checks patients in and out

    + Collects copays at the time of each appointment and follows procedures for co-payment deposits

    + Performs credit card transactions

    + Maintains patient account balances

    + Works with electronic medical records

    + Files, faxes, and scans documents

    + Manages and orders office supplies

    + Completes billing and payroll data entry

    + Schedules breaks and lunches with Aides to ensure front office is covered

    + Maintains and develops referral source relationships

    + Supports marketing and brand awareness, as needed

    + Completes clinic opening and closing duties, as required

    + Other duties as assigned

    Qualifications

    + Minimum of Associate’s Degree with business emphasis. Significant directly related medical office experience maybe considered in place of degree

    + Minimum of two years front and back medical office work experience

    + Presents professional attitude, appearance, strong customer service skills and use of judgment

    + Knows advanced computer software (Microsoft Office) and has data entry skills

    + Excellent organizational, customer service, and oral/written communication skills

     

    About our Line of Business

     

    Rehab Without Walls, an affiliate of BrightSpring Health Services, is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people who have primarily experienced a brain injury, spinal cord injury, or stroke/CVA through accident or illness regain functional capabilities. By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information, please visitwww.rehabwithoutwalls.com. Follow us onFacebook (https://www.facebook.com/rehabwithoutwalls) andLinkedIn (https://www.linkedin.com/company/rehab-without-walls-neurorehabilitation) .

     

    Additional Job Information

     

    Phoenix Clinic Address: 1190 East Missouri; Phoenix, AZ 85014

     

    + Customer service skills highly preferred

    + Ability to navigate multiple programs; including:

    + Microsoft Office - Excel, Word, Outlook, etc.

    + Microsoft Teams

    + Various additional technological programs as needed

    + Multi-tasking and organization skills highly preferred

    + Knowledge of Medical Terminology preferred

    + Insurance and medical coding knowlege a plus

    + Prior experience in healthcare highly preferred

     

    Salary Range

     

    USD $20.00 - $23.00 / Hour

     

    ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at [email protected] .

     

    Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

     

    Job LocationsUS-AZ-PHOENIX

    ID 2025-167364

    Line of Business Rehab Without Walls Neuro Rehabilitation

     

    Position Type Full-Time

     

    Pay Min USD $20.00/Hr.

     

    Pay Max USD $23.00/Hr.