• Field Support Engineer

    SAIC (Huntsville, AL)


    Description

    SAIC is seeking mid-level candidates to represent and operate Network, System Integration and Test Environment (NSITE) software as **Field Support Engineers.** Support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises). The candidate should also have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting. The candidate will also be responsible for conducting validating configuration management documentation in support of information assurance certification and accreditation activities. The candidate should be a self-starter and be able operate with minimal supervision. The candidate will support from the Redstone Arsenal, **Huntsville, AL.**

    Duties and Responsibilities:

    + Operate NSITE software based on event support requirements

    + Support NSITE software field testing and reporting

    + Coordinate and interact with site personnel to perform hardware integration

    + Maintain configuration management documentation (Microsoft Visio) and verify system configurations

    + Identify system engineering requirements from customers’ for event specific NSITE recording or mission viewing

    Qualifications

    Required Education:

    + Bachelors degree in Information Technology with nine (9) years of experience. An additional six (6) years' can be considered in lieu of a degree (per contract vehicle)

    Required Skills:

    + Ability to work independently with minimal supervision

    + Strong interpersonal skills and reporting practices

    + Basic Information Technology (IT) principles and troubleshooting experience

    + Experience with Internet Protocol (IP) networks, network troubleshooting and Cisco network equipment

    + Security+ or CISSP Certification

    + Microsoft OS Certification (or FedVTE/Gov Microsoft OS Certificate)

    + Strong Windows 10/11 OS configuration experience

    + Strong Microsoft Office skills

    + Strong Microsoft Visio skills

    + Available to travel CONUS or OCONUS for Event support (Less than 10% per year anticipated)

    Preferred (Not Required) Skills:

    + Current Network+ or similar Network Certifications

    + Understanding of Network, System Integration and Test Environment (NSITE) software

    + UHF Tactical Radio operation experience

    + Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like systems

    + Familiarity with the Missile Defense Agency (MDA) test planning and procedures and Missile Defense Agency interoperability message sets (such as VMF, B-Series, XML)

    REQNUMBER: 2505761

    SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability