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Description

This position is in King's Point, NY at the USMMA building and is assigned to provide the below described services in support of the VTC team. The candidate will be assigned to the VTC team and serve as a VOIP Engineer Senior focusing on supporting customer requests and on the requests for VTC related tasks.

Role and Responsibilities

Provide nationwide video conference operation and support services to 7 modes within the US Department of Transportation

Summary:

Day to day operations of VTC/multimedia platforms. Operates, maintains, and troubleshoots video conferencing hardware, software, and multiple collaborative technologies for the United States Department of Transportation. Works as the primary integration specialist for Zoom Rooms, allowing Teams, Polycom, and Zoom to operate simultaneously in real time meetings. Developed the process to allow complex integrations to work seamlessly for the DOT customer. Provides necessary reporting on collaborative high visibility meeting performance.

Duties:

Analyzes and develops VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion. Manages H.323/SIP and other VTC technologies including but not limited to Zoom, MS TEAMS, ensures proper integration and communication of those systems with the VOIP network.

Qualifications

Qualifications and Education Requirements

+ Bachelor's degree and 2 years experience required

+ Research, test, and configure SIP/H.323 devices (provisioned as managed rooms) with room resource calendars, allowing one-touch joining for Zoom meetings

+ Maintain and troubleshoot DOT video conference infrastructure equipment including Poly DMAs, RPRMs, RPCSs, and RPADs

High Priority qualifications, skills, experience, certifications

+ 3+ years of related experience managing Voice Networks

+ VOIP knowledge and experience

+ VTC technologies experience

+ Zoom and MS TEAMS knowledge and experience

Preferred Skills

+ Poly, Cisco VTC codec configuration and troubleshooting

+ AMX, Crestron control programming

+ AV switch, biamp DSP configuration and troubleshooting

+ IP network knowledge

ADDITIONAL NOTES

US Citizen or Green Card Holder. Ability to attain a Public Trust clearance.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

REQNUMBER: 2505470

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability