• Inside Sales

    Lamons (LGC EmployeeCo., LLC) (Ferndale, WA)


    Job Summary

    Develops customer service objectives to meet customer expectations for products, services, and long-term partnerships, and assists in directing sales and business functions for your dedicated branch and other branches.

     

    Job Duties and Responsibilities

     

    + Manages and maintains price structures and discounts in Salesforce consistent with account volumes, operating income goals, and customer assignments.

    + Interfaces with outside sales, customers, and branch staff to discuss open orders, inventory, pricing, availability, and delivery of products.

    + Communicates any changes on open orders and potential new orders to the Manufacturing, Inside Sales, and Outside Sales teams.

    + Participates in resolving customer concerns and follows-up to ensure customer satisfaction.

    + Develops and manage daily pricing strategy to work with sales personnel in administering contracts, project bids, and MRO agreements.

    + Stays informed of new markets, products, services, warranties, competition, regulations, and other general information related to current sales trends.

    + Reviews new sales leads & bids and reports results to Inside Sales Manager or Branch Manager.

    + Communicates customer sales, concerns, and requirements to Outside Sales team.

    + Consults with engineering and quality staff on regulation requirements or design changes.

    + Prices all RFQ opportunities.

    + Coordinates all purchased products with vendors and purchasing department.

    + Performs other related duties as assigned.

     

    Job Specifications

     

    Skills

     

    + Thorough understanding of business ethics.

    + Ability to learn all Lamons’ and competing products.

    + Knowledge of competitive landscape.

    + Ability to learn production processes and flow of product.

    + Conflict resolution and problem-solving skills.

    + Strong verbal and written communication skills.

    + Basic knowledge in math conversions and measurements for product dimensions.

    Technical Systems & Modules

    + Salesforce

    + Syteline

    + Microsoft Office; PowerPoint, Word, Excel, SharePoint, Outlook

    + Zoom

    + Microsoft Teams

    + Adobe Acrobat

    + Tableau

    Education

    + Bachelor’s degree in Marketing, Sales, Business, or related field preferred.

    Work Experience

    + Required: 4 years’ experience as an Inside Sales Representative in the Petro-Chemical, PVF, Renewable, Distribution, Manufacturing industry.

    Physical Requirements

    + Prolonged periods of sitting at a desk and working on a computer.

    + Must be able to lift 15 pounds at times.

    Compensation & Benefits:

    + Compensation Details:  Compensation will vary within the range based on skills, industry experience, and previous Inside Sales experience.

    + Range: $45,000 - $60,000/yearly

    + Category: Salary Non-Exempt

    + Eligible for overtime pay

    + Opportunity for quarterly bonus

    + Benefits:

    + PTO: Vacation time: 2 weeks and Sick time: 1 week (both PTO options are prorated for the year)

    + Eligibility for Health (PPO and HSA), Dental, and Vision insurance as of day one.

    + Employee Assistance Program (EAP)

    + 11 Paid holidays

    + Pet insurance

    + 401K with company match

    + Long term and Short term disability

     

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