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Collaborates with the interdisciplinary care team to ensure functionality of practice operations to provide excellent patient care. Ensures medical facilities run smoothly, and works in a clerical, administrative, or clinical capacity, and may even be asked to perform more specialized tasks.

Principal Accountabilities:

Handles patient intake, updates medical records, and administers appropriate screening tools.

+ Trains MA staff in the use of current and future monitoring equipment and equipment upgrades

+ Consults with the nurse coordinator/manager in response to patient and physician complaints, following through to resolution

+ Delegates responsibilities to Certified Medical Assistant staff in order to develop their potential and follows up on performance.

+ Records medical information and test results, conducts patient interviews, takes and records vital signs, collects specimens, and administers medication under physician supervision.

+ Taking vital signs: Typically performed before a patient sees a doctor to establish a baseline for future exams

+ Assisting with examinations: Working closely with physicians to perform clinical tasks

+ Collecting and preparing laboratory samples: Instructing patients on how to collect samples or drawing blood

+ Excellent Communication, Work Ethic, Active Listening, Adaptability to working in fast pace environment, and hold upmost professionalism at all times. Strong written and communication skills

+ Maintaining medical records: Recording patient medical histories and vital signs in the computer system

+ Cleaning patient rooms: Sanitizing and reorganizing patient rooms between visits

+ Prepping examination rooms: Ensuring the exam room is ready for the patient, including disinfecting equipment and stocking supplies

+ Provides emotional support related to the patient's clinical situation in accordance with the patient's plan of care.

+ Assists with referrals of patients to the appropriate specialist for diagnosis or treatment.

+ Performs other related duties as assigned.

+ EPIC or similar EMR system

+ Coordinate the scheduling of MA/CMAs to ensure adequate coverage for clinical operations and patient flow.

+ Able to perform Blood draw, EKG as needed

+ Expert ability to work within computer systems

+ Ability to stand a minimum of 6 hours a day

Required:

+ High School Diploma or equivalent.

+ National Certification CCMA from: NHA, AAMA, NAHP, ARMA, AMT, AMCA, or NCCT.

Preferred:

Associate's degree in Medical Care or related field.

+ 3+ year of experience in Health Care services.

+ 5+ Years Experience in outpatient, ambulatory setting

+ Excellent Communication, Work Ethic, Active Listening, Adaptability to working in fast pace environment, and hold upmost professionalism at all times

+ BLS upon hire

+ Bachelor's or Associate's degree from an accredited college preferred

+ Interfaces with appropriate vendor staff to ensure all necessary equipment will be available on site for hospital based procedures.

+ Confirms patient's insurance and obtains prior authorization or communicates prior authorization to appropriate parties as needed.

+ Ensures all required documentation and pre-testing is completed, obtained and reviewed by clinical staff prior to surgery.

+ Ensures patients have proper medical clearance and pre-surgical testing as needed.

+ Completes all pre-procedure phone calls, confirms appointment time and place and communicates instructions to patient.

+ Acts as liaison between the patient and physician regarding the surgery.

+ Performs other related duties as assigned.