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Unit Representative – Home Care/Hospice

Reports to: Clinical Team Manager

Job Qualifications/Experience:

+ High School Diploma, Bachelor’s degree preferred

+ At least three years administrative experience or a graduate of an accredited business school with at least one-year administrative experience

+ Ability to use office equipment efficiently including computer proficiency

+ Ability to work in a team setting

+ Highly organized

+ Demonstrates excellent communicative and customer service skills

+ Ability to identify problems and seek the appropriate assistance to rectify them.

+ Ability to work with diverse group of colleagues and customers at all levels of the organization.

Duties & Responsibilities:

+ Assists with team members scheduling including weekends:

+ Assigns scheduled visits to appropriate team members

+ Communicates with clients to confirm visit dates and times for visits

+ Collaborates with answering service to provide on-call triage assignment including updates throughout the month.

+ Maintains calendars for team members schedules:

+ Prepares and distributes monthly schedules

+ Maintains accurate electronic schedule in EPIC.

+ Manages communications for assigned clinical team:

+ Receives and delegates phone calls, letters and faxes to appropriate team member

+ Effective communication to facilitate optimal customer service

+ Maintains confidentiality.

+ Works in collaboration with all agency team members:

+ Supports other clinical teams based on agency need

+ Flexes work hours to ensure office coverage

+ Accepts other assignments as requested/assigned.

+ Manages various reports with appropriate follow up with field clinicians, Clinical Assistant Managers and Team Manager.

+ Orients new employees:

+ Cross trains to learn new skills and demonstrates a willingness to teach other.

+ Assists with management of IDT and staff meetings:

+ Assists with management of team meeting calendar

+ Assists with scheduling and managing annual competencies and mandatory in-services

+ Coordinates services for outside labs, tracks lab results and faxes to field nurse and physician

+ Provides lab results to clinical team Assistant Manager for review

+ Coordinates and facilitates DME orders including faxing request to MD for signature and communicating with DME company regarding progress of order.

At Atlantic Health System, our promise to our communities is that anyone who enters anyone of our facilities, receive the highest quality care delivered at the right time, at the right place, and at the right cost. That commitment is also echoed in the respect, development and opportunities we give to our more than 18,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the state, and committed to creating a Trusted Network of Caring®. Our facilities and sites of care include:

+ Morristown Medical Center, Morristown, NJ

+ Overlook Medical Center, Summit NJ

+ Newton Medical Center, Newton, NJ

+ Chilton Medical Center, Pompton Plains, NJ

+ Hackettstown Medical Center, Hackettstown, NJ

+ Goryeb Children's Hospital, Morriston NJ

+ Atlantic Rehabilitation

+ Atlantic Home Care and Hospice

We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. We are part of Atlantic Accountable Care Organization, one of the largest ACOs in the nation, and are a member of AllSpire Health Partners.

We receiver awards and recognitions for what we provide to our patients, team members and communities. Below are just a few of our accolades:

+ 100 Best Companies to Work For ® and FORTUNE® magazine (13 years in a row)

+ Best Places to Work in Healthcare - Modern Healthcare

+ 150 Top Places to work in Healthcare - Becker's Healthcare

+ 100 Accountable Care Organizations to Know - Becker's Hospital Review

+ Best Employers for Workers over 50 - AARP

+ Gold-Level "Well Workplace": Wellness Council of America (WELCOA)

+ CEO Cancer Gold Standard ™

+ One of the 100 Best Workplaces for Millennials" Great Place to Work® and FORTUNE® magazine

+ One of the 20 Best Workplaces in Health Care: Great Place to Work® and FORTUNE® magazine

+ Security 500: Security Magazine

+ Official Health Care Partner of the New York Jets

+ NJ Sustainable Business

Our Home care and Hospice teams work with more than our patients, we work with their families, inside their homes and in their community. When you join our team, you also join theirs, bringing them your comfort, compassion, education, and expertise. We celebrate these close connections every day, by delivering the best comprehensive home care and hospice services possible.

Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted:

Team Member Benefits

+ Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)

+ Life & AD&D Insurance.

+ Short-Term and Long-Term Disability (with options to supplement)

+ 403(b) Retirement Plan: Employer match, additional non-elective contribution

+ PTO & Paid Sick Leave

+ Tuition Assistance, Advancement & Academic Advising

+ Parental, Adoption, Surrogacy Leave

+ Backup and On-Site Childcare

+ Well-Being Rewards

+ Employee Assistance Program (EAP)

+ Fertility Benefits, Healthy Pregnancy Program

+ Flexible Spending & Commuter Accounts

+ Pet, Home & Auto, Identity Theft and Legal Insurance

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Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer.

EEO STATEMENT

Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.