"Alerted.org

Wires Specialist

Banking Solutions and Innovation

Roseburg,

Oregon

Description

About Us:

At Umpqua, we create a great place to work by offering a unique brand of relationship banking and fostering a culture where associates thrive. We are dedicated to supporting our customers and communities, and we can only achieve this through the dedication of our employees.

We value Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships, and we are eager to meet candidates who embody these core values. We are always on the lookout for results-focused individuals who can think independently, work collaboratively, and support our broader purpose.

Think of us as financial partners, because at Umpqua, we believe the best way forward is together. Together for people. Together for business. Together for better.

About the Role:

Manages high-risk tasks associated with outgoing wire requests received electronically or by phone from bank customers. Key responsibilities include reviewing remote wire contracts for accuracy and completeness, and receiving, validating and processing external customer wire requests in accordance with strict protocols, in a fast-paced, deadline-driven environment. Ensurestransactions are handled confidentially, efficiently and accurately, mitigating bank losses and ensuring customer satisfaction. Provides process guidance to relevant internal business units and contributes to achieving the objectives and goals of the Deposit Operations group.

+ Efficient and accurate execution of outgoing remote wire requests, meeting deadlines and mitigating risk of loss by following established operating policies and procedures.

+ Support branch and department associates by addressing their questions and assisting with the completion of new or revised remote wire contracts. Prior to final acceptance, review contracts to ensure completeness and accuracy.

+ Deliver exceptional customer service to both internal and external bank customers.

+ Perform a variety of functions within the Deposit Operations group. Workloads may require rapid shifts of attention from one functional area toanother..

+ Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.

+ Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.

+ Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation P, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.

+ May be asked to coach, mentor, or train others and teach coursework as subject matter expert.

+ Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.

+ Takes personal initiative and is a positive example for others to emulate.

+ Embraces our vision and strategic direction

+ May perform other duties as assigned.

About You:

+ H.S. Diploma or GED.Required.

+ 2-4 years of banking experience with an emphasis on banking operations, or equivalent related experience.Preferred

+ 2-4 years of bank operations experience.Required

+ Demonstrated ability to work effectively in a fast-paced, deadline driven environment.

+ Strong attention to detail and the ability to multi-task effectively

+ Strong organizational skills and ability to multitask and prioritize workload to meet deadlines.

+ Proficient use of Microsoft suite including Word, Excel and Outlook.

+ Ability to maintaindiscretion,and confidentiality in all interactions.

+ Working knowledge of relevant bank operating procedures, practices and policies.

+ Strong written and verbal communication skills.

+ Ability to work effectively with individuals and groups across the bank.

+ Excellent customer service skills and ability to work effectively with others.

**Job Location(s):** Ability to work fully onsite at posted location(s).

Roseburg, OR

Our** **Benefits:

We offer a competitive total rewards package including basewagesand comprehensive benefits. Thepayrange for this role is$19.00 - $25.00,and the pay rate for theselected candidate isdependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The rolemay beeligible for performance-based incentive compensation and those details will be provided during the recruitment process.

We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to** **Diversity** **:

Umpqua Bank isan equal opportunityand affirmative actionemployercommitted to employing, engaging, and developinga diverse workforce.Allqualifiedapplicants will receive considerationfor employmentwithout regard to race, color,national origin,religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.If you require an accommodation to complete the application or interview(s),please let us know by email: [email protected] .

To Staffing and Recruiting Agencies:

Our posted job opportunities are onlyintendedfor individuals seekingemploymentat Umpqua Bank.Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.Staffing and recruiting agencies are not authorized to submit profiles, applications,or resumestothis site or toany Umpqua Bank employeeand any such submissionswill be consideredunsolicitedunlessrequesteddirectlyby a member of the Talent Acquisition team.