"Alerted.org

Date Posted:

2025-05-20

Country:

United States of America

Location:

A50: Phoenix - Aerospace 1007 E. University Drive, Phoenix, AZ, 85034 USA

Position Role Type:

Onsite

This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens, U.S. nationals, U.S. permanent residents, or individuals granted refugee or asylee status in the U.S. are considered U.S. persons.

For a complete definition of “U.S. Person” go here: https://www.ecfr.gov/current/title-22/chapter-I/subchapter-M/part-120/subpart-C/section-120.62

Security Clearance:

None/Not Required

Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology.

At Collins Aerospace, we’re ushering in a new era of customer service, with sophisticated tools that enable real-time customer connections and service anticipation techniques. We combine these innovations with responsive repair performance, product support and issue resolution for our global customers. Anytime. Any place. It’s this kind of best-in-class support that has kept our customers coming back for the past 100 years. We have more than 50 maintenance, repair and overhaul (MRO) locations across 26 countries, making us the largest aftermarket network in the industry. You can learn from the best while bringing your fresh perspective and enthusiasm for customer service to our team.

At our Phoenix MRO facility, we specialize in the repair of electronic aircraft components. As a **Senior Operations Support Engineer,** you won’t be stuck behind a desk—you’ll be embedded on the shop floor, working with technicians and engineers to support a critical product line. You’ll play a key role in diagnosing problems, implementing improvements, and keeping our customers’ fleets ready.

What You Will Do

+ Act as an liaison between circuit design groups and customer engineering to resolve design issues

+ Analyzing trends in undesirable test results and identifying opportunities for design improvements

+ Guide technicians through complex circuitry and component analysis to determine failure root causes

+ Lead and support continuous improvement initiatives to improve processes

+ Partner with cross-functional teams to drive issue resolution

Qualifications You Must Have

+ Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.

Qualifications We Prefer

+ Background in electronics engineering or related technical field

+ Working experience in the aerospace industry or similar manufacturing environment

+ Experience interacting with employees at all levels

+ Project management experience with the ability to manage multiple priorities

+ Experience with continuous improvement processes and tools (e.g. Six Sigma, Lean, etc.)

+ Proficiency in SAP or similar ERP system

+ Ability to occasionally provide weekend and holiday support to meet customer needs

What We Offer

Some of our competitive benefits package includes:

+ Medical, dental, and vision insurance

+ Three weeks of vacation for newly hired employees

+ Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

+ Tuition reimbursement program

+ Student Loan Repayment Program

+ Life insurance and disability coverage

+ Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

+ Birth, adoption, parental leave benefits

+ Ovia Health, fertility, and family planning

+ Adoption Assistance

+ Autism Benefit

+ Employee Assistance Plan, including up to 10 free counseling sessions

+ Healthy You Incentives, wellness rewards program

+ Doctor on Demand, virtual doctor visits

+ Bright Horizons, child and elder care services

+ Teladoc Medical Experts, second opinion program

+ And more!

Learn More & Apply Now!

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy.

Join us as we take flight!

May be eligible for relocation

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

**Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again.

The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act._

Privacy Policy and Terms:

Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.