• Unit Services Representative - Neonatal ICU (NICU)…

    Hackensack Meridian Health (Hackensack, NJ)


    Our team members are the heart of what makes us better. At Hackensack Meridian _Health_ we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

     

    The Unit Services Representative acts as a `welcome ambassador' to facilitate and maintain positive guest relations with our patients, family members, visitors and physicians by welcoming and explaining hospital and unit policies and procedures, and addressing problems and concerns. The Representative also performs clerical support for the unit and Nurse Manager.

    Education, Knowledge, Skills and Abilities Required:

    + High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.

    + Proficient computer skills.

    + Possess strong organizational skills and be detail-oriented in order to facilitate information, multiple tasks, and accurate completion of all required procedures.

    + To work every other weekend.

    + To work three (3) out of six (6) holidays.

    + To work rotating schedule/shifts based on needs.

    Knowledge, Skills and Abilities Preferred:

    + 2 years experience in front desk, reception or customer service role

    + Proficiency in a second language.

     

    160747

    HACKENSACK MERIDIAN HEALTH (HMH) IS AN EQUAL OPPORTUNITY EMPLOYER

    All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, breastfeeding, genetic information, refusal to submit to a genetic test or make available to an employer the results of a genetic test, atypical hereditary cellular or blood trait, national origin, nationality, ancestry, disability, marital status, liability for military service, or status as a protected veteran.