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Job Overview

Patient Financial Services Representative – Work From Home Opportunity

Remote | Full-Time | 80 Hours Per Pay Period | Day Shift | No Weekends

M Health Fairview is seeking a **Patient Financial Services Representative** to join our **Revenue Cycle Team** in a fully remote position. If you have experience in **billing, collections, and customer service** within a healthcare setting, this role offers the opportunity to work from home while making a meaningful impact on patient financial services.

Why Join M Health Fairview?

+ Fully remote position with a predictable **weekday schedule**

+ **No weekends required** , allowing for work-life balance

+ Competitive salary with a **comprehensive benefits package**

+ Join a respected **nonprofit healthcare system** with growth opportunities

+ Work in a **collaborative and supportive team environment**

Position Overview

This role is responsible for **billing and collections** for inpatient and outpatient accounts, resolving patient financial concerns, and ensuring accurate and timely reimbursement. You will play a key role in supporting patients while also maintaining financial stability for the organization.

Key Responsibilities

+ Process **billing and collections** for multiple payers, ensuring compliance with best practices

+ Analyze and resolve **claim denials, rejections, and payment discrepancies**

+ Handle incoming **patient inquiries** regarding billing, insurance claims, and payment options

+ Ensure **timely follow-up** to reduce outstanding balances and prevent revenue loss

+ Verify **insurance benefits and patient financial responsibilities** such as co-pays, deductibles, and coinsurance

+ Process requests for **medical records, itemized bills, and billing clarifications**

+ Support continuous improvement initiatives to **enhance revenue cycle performance**

Qualifications

Required:

+ **Three to five years** of office clerical experience, with at least **one year** in a **hospital or clinic business office**

Preferred:

+ **Two or more years** of experience in a **hospital or clinic business office**

+ Strong understanding of **insurance claims, billing processes, and revenue cycle management**

Why M Health Fairview?

M Health Fairview is an **industry-leading, nonprofit healthcare system** that combines the expertise of **Fairview Health Services, the University of Minnesota, and M Physicians** to provide high-quality care. With a network of **hospitals, specialty clinics, senior care facilities, home health services, and more** , employees have access to diverse career paths and professional growth opportunities.

Apply Today

If you are looking for a **remote career opportunity** in healthcare financial services and want to be part of a mission-driven team that makes a difference in patients' lives, we encourage you to apply.

Benefit Overview

Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract

Compensation Disclaimer

An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status