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Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Transaction Processor II

On-site in El Plano, TX

Payrate: $16.00/hr.

About the role:

The Transaction Processor II supports the team lead, handles escalations, and ensures timely and accurate processing of work items. This role also involves reviewing team performance, assisting with training, and maintaining compliance with service levels and company policies.

Job Track Description:

+ Performs business support or technical work, using data organizing and coordination skills.

+ Performs tasks based on established procedures.

+ In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

+ Expands skills within an analytical or operational process.

+ Maintains appropriate licenses, training, and certifications.

+ Applies experience and skills to complete assigned work.

+ Works within established procedures and practices.

+ Works with a moderate degree of supervision.

Functional Knowledge

+ Has developed skills in a range of processes, procedures, and systems.

Business Expertise

+ Integrates teams for the best outcome and achievement of company goals.

Impact

+ Impacts a team, by example, through the quality service and information provided.

+ Follows standardized procedures and practices.

+ Receives regular, but moderate supervision and guidance.

Leadership

+ Has no supervisory responsibilities.

+ Manages own workload.

Problem Solving

+ Ability to problem solve without supervisory approval.

+ Evaluates and selects solutions from established operating procedures.

Interpersonal Skills

+ Exchanges information and ideas effectively.

Responsibility Statements

+ · Assist and backup team lead

+ · Process and respond to escalation emails

+ · Process items in the queue First in First out

+ · Process BSG accounts

+ · Review all queues for any items not with service level

+ · Assist with training and answering team members questions via chat

+ · Review team members work for accuracy and completion

+ · Performs other duties as assigned.

+ · Complies with all policies and standards.

_Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16 an hour._

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to [email protected] . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) .

_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-adaaa-referral-form.pdf) . Complete the form and then email it as an attachment to [email protected] . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) .

_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._