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Schedule

Full Time, Day Shift (80 hours biweekly)

Hours: Monday - Friday, 8:00am - 5:00pm

General Summary

R&D Specialists play a key role in innovation projects at WellSpan, conducting consumer research, performing inside consulting, and facilitating workshops leading to the creation of new products and processes. The Specialist brings an empathy-first approach to understanding and solving for healthcare's most pressing problems.

Essential Functions:

+ Participates in projects using human-centered design methods to create and grow new products and services through all lifecycle phases-planning; research; synthesis; strategy; ideation; design; and/or development for prototyping; alpha and beta launch; beta growth; and transition to enterprise scale/commercialization.

+ Serves as an organizational resource for R&D projects such as consumer research and inside consulting, new product and service development, and exploration of new platforms of capability.

+ Responds to client needs and communicates status and updates as needed to project lead. Obtains and applies feedback.

+ Fosters collaboration with other departments and vendors through the innovation process (planning, research, synthesis, design, prototyping and production).

+ Contributes to external consulting opportunities via Benjamin & Bond.

+ Plans and participates in culture-building design events, workshops, strategy sessions and meeting experiences.

+ Serves the organization as a resource on innovation-related subjects such as digital/connected health, human-centered design, digital marketing, modern advertising strategies, marketing automation, prototyping, agile development methodologies, etc.

Common Expectations:

+ Demonstrated competency of innovation skills necessary to succeed, such as human-centered design, UI/UX, strategic planning, workshop facilitation, persona development, etc.

+ Ability to contribute to the growing library of tools and techniques the team uses to complete projects.

+ Ability to identify themes and trends in the industry and throughout our body of work.

+ Project planning skills.

+ Interpersonal skills.

+ Written and oral communication skills.

+ Ability to present their own work compellingly.

+ 2 - 4 years of applicable human-centered design, digital health and/or innovation experience.

+ Public speaking skills.

+ A desire to learn and a willingness to set explicit goals for development.

+ The willingness to think critically about the healthcare industry and the world of design.

+ The ability to both give and receive critique.

+ An implicit understanding of the value of diversity and equity in all phases of creative work.

+ The ability to work quickly and iterate.

+ Knowledge of the healthcare industry (services, finance, etc.) a significant plus.

Travel Requirements:

+ Estimated Amount: - Ability to periodically travel.

Qualifications

Minimum Education:

+ Bachelors Degree Required

Work Experience:

+ 2 years Relevant experience. Preferred

+ Knowledge of the healthcare industry (services, finance, etc.). Preferred

Knowledge, Skills, and Abilities:

+ Public speaking skills.

+ Excellent organizational, interpersonal, communication and computer skills.

+ Ability to work from home or in an office depending on the needs of a project.

+ Cover Letter Required with Application

Benefits Offered:

+ Comprehensive health benefits

+ Flexible spending and health savings accounts

+ Retirement savings plan

+ Paid time off (PTO)

+ Short-term disability

+ Educational assistance

+ Financial education and support, including DailyPay

+ Wellness and Wellbeing programs

+ Caregiver support via Weallthy

+ Childcare referral service via Wellthy

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

Quality of Life. Founded in 1741, the city of York is considered by many as the first capital of the United States. The Articles of Confederation were signed by the Second Continental Congress here in 1777. Its beautifully restored historic district is an architectural treasure. While York retains its farming and manufacturing heritage, at its heart York is a thriving cultural community that has attracted creative talent and innovative entrepreneurial investors from across the nation. Life in York County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, semi-professional baseball team, fine dining and more - within an easy drive of major East Coast cities. York County residents can find local employment in healthcare, manufacturing, technology, agricultural and service sectors. (Patient population: 445,000)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.