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JOB SUMMARY

Act as primary contact for assigned Corporate Office Customers, ensuring efficient communication and coordination for all in-bound supply chain areas between SYGMA Purchasing Department and those customers.

Essential Functions:

+ Act as primary in-bound SYGMA contact for assigned customers, ensure high quality customer service and issue resolution related to in-bound supply chain issues.

+ Engage with customer to identify opportunities and to gather information in the effort to enhance the customer experience and promote operational efficiency.

+ Work closely with the customer, sales lead, merchandising, and SYGMA sites to manage the disposition of slow moving and obsolete inventory.

+ Along with the sales lead, exercise contract control responsibility for assigned customers. Ensure that proprietary items/pricing are not distributed to other customers.

+ Communicate and present business data to high level personnel at customer corporate office.

+ Facilitate new supplier/item set-up. Communicate/distribute information on menu changes, contracted supplier pricing, promotions and item tests to appropriate personnel.

+ May negotiate and strategize with customer regarding inventory level directions, storage ability and costs and other solutions.

+ Develop common systems for reporting and efficient account management, e.g., common supc numbers, account categorization, order guides, consolidated reporting.

+ Perform semi-annual price master audits for assigned customers and coordinate changes, corrections, etc., with Purchasing Administration.

+ Coordinate and execute any special requests, projects or initiatives made by customer.

+ May have up to 2 direct reports to manage.

+ Could have buying load in addition to CAM responsibilities, dependent upon customer make-up.

+ Occasional travel for customer relationship management activities or SYGMA site visits.

+ Weekend, or after hours, telephone contact with customers, suppliers, or SYGMA personnel to troubleshoot emergency situations is periodically required.

+ Partner with the sales lead to prepare QBR’s with the customer.

+ Cover for other accounts as needed

+ Other duties and projects as assigned.

Requirements:

+ 5 years overall professional experience required with at least 2 years of SYGMA Purchasing experience required (3 years preferred)

+ If role will be responsible for buying perishable items- 3 years SYGMA Purchasing experience required, with a minimum of 1 year buying perishable product

+ Bachelor’s degree required. An equivalent combination of education and experience would be considered in lieu of degree

+ Supervisory experience strongly preferred

+ Well-developed oral and written communication skills with the ability to communicate clearly and effectively with associates, customers, suppliers, and other business contacts

+ Strong organizational skills, well-developed reasoning and problem solving ability

+ Ability to deal with high-pressure situations

+ Proficient in AS400 & Presto with experience in Microsoft Word, Excel and Power Point

+ Preferred DPR trained and proven ability in utilization of forecasting tool

AFFIRMATIVE ACTION STATEMENT:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law. This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.