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Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The objective of the Technology Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Technology to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.

Technology Control Management is looking for a Program Manager of Risk ID, Assessment, Testing, & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Program Manager, Technology Risk ID, Assessment, Testing, and Reporting will:

+ Independently manage special projects/ activities and directly manage certain day-to-day issues on behalf of the VP of the Technology Risk ID, Assessment, Testing, & Reporting team

+ Create comprehensive executive level presentations

+ Deliver a broad range of communications including technology strategy updates, Town Hall presentations, and employee communications

+ Manage business planning and operational processes (e.g., Leadership meetings, cost center management, and goal setting metrics)

+ Drive organizational optimization and business process improvement

+ Act as a central point of contact for urgent business issues

+ Balance the management of day-to-day business priorities along with long-term strategic deliverables

+ Collaborate with the various constituencies across the Company in order to accomplish tasks on behalf of the VP and their leaders

+ Act as a mentor and coach for employees and assist them in solving business problems

+ Drive organizational optimization and business process improvement

+ Execute on operational risk activities such as conducting risk assessment with the business, mapping of processes, identification of risks, and definition and testing of controls

+ Engages and Coordinates audit related activities

+ Keeps abreast of Regulatory changes and requirements.

Required Qualifications:

+ Outstanding leadership and relationship building skills with proven ability to influence without authority across peers and superiors and drive projects with little direction

+ Ability to work well under pressure, adapt to changing circumstances, make decisions quickly and juggle multiple priorities simultaneously

+ Active listening skills, summarization skills and lateral thinking to uncover and react to emerging opportunities

+ Proven decision making & problem-solving capabilities with strong follow up skills and attention to detail.

+ Strong sense of integrity and ability to deal with issues and subject matter in ways that requires considerable sensitivity, discretion and judgment.

+ Exemplary communication skills – written and verbal as well as strong ability to influence leaders and drive change

+ Demonstrated ability to create and explain analysis of complex problems

+ Strong project management skills with proven record of leading complex, large-scale, cross-functional initiatives

+ Ability to understand, analyze data and produce meaningful conclusions

+ Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge and drive results

+ Demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities

Preferred Qualifications:

+ Bachelor's or Master's Degree (or has equivalent work experience)

+ 3 years IS/IT or Cyber background or work experience

+ Certified in either CISM or CRISC

Qualifications

Salary Range: $110,000.00 to $190,000.00 annually bonus benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

+ Competitive base salaries

+ Bonus incentives

+ 6% Company Match on retirement savings plan

+ Free financial coaching and financial well-being support

+ Comprehensive medical, dental, vision, life insurance, and disability benefits

+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

+ Free and confidential counseling support through our Healthy Minds program

+ Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site .

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “ Know Your Rights ” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

**Job:** Technology

**Primary Location:** US-New York-New York

**Schedule** Full-time

**Req ID:** 25008734