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Job Description

Responsible for producing, implementing, and maintaining digital content across all Security Services' digital properties, including the public-facing website, account opening and enrollment, and online and mobile banking. Involved in the development of website plans and specifications. Participates in information and content architecture, and other strategic and tactical activities. Ensures a consistent content voice and tone throughout all digital properties. Proactively manages, maintains, and improves Security Services' digital properties, including content updates and banners, as well as creating landing pages for new products and marketing campaigns. Proactively manages, maintains, and improves Security Services' onsite search capabilities, including frequently asked questions and answers, locations, and other search results. Effectively manages incoming service requests. Plays an instrumental role in implementing content production projects.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

- 3+ years of enterprise web content management experience i.e. knowledge management, process creation, optimization, and best practices

- 3+ years of experience working with a CMS tool i.e. Sitecore, SharePoint, or similar

- 3+ years of technical, digital content, and creative writing experience

- 3+ years of SEO experience - Experience with Sitecore

- Knowledge of CSS and HTML

- Working knowledge of website search tactics and strategy, online frequently asked questions and answers, as well as location information management software, like Yext, Yelp, or similar null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [email protected].