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Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Product Analyst today with HCA Healthcare.

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

_Note: Eligibility for benefits may vary by location._

Come join our team as a Product Analyst. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

What makes ITG unique as a technology company is that our solutions ultimately impact the care of patients. Although our skills are needed in a number of industries, we in ITG apply them specifically to the noble cause of healthcare. We are "Healthcare Inspired." It is this guiding vision that pervades and positively influences every level of our organization. It shapes our mission, defines our values, and brings our leaders and employees together in a shared enthusiasm for their work, setting ITG apart as a uniquely purpose-driven company in the IT industry. As a part of that, we exist to Raise the bar, Unlock possibilities, and Care like family.

HCA ITG Automation Analyst are innovative individuals who use creativity and stakeholder partnerships to deliver business value. Automation Analyst executes on automation efforts of small to medium size, visibility, and complexity levels and communicate across multiple channels including ITG and Business Operations, to define an initiative’s design and document desired solutions, develop automatons according to best practices and guidelines, and test automations to approved plans. Automation Analyst have ownership of their efforts from conception, through the deployment of their products, including turnover to the appropriate technical and user support organizations. Automation Analysts may receive general supervision and guidance from senior staff. Automation Analyst may also be sought after to coach/mentor other Automation Analysts/Associate Automation Analysts as their experience grows within HCA.

Major Responsibilities

+ Elicit and gather requirements for automation projects by working directly with internal and external customers

+ Develop and maintain strong, proactive relationships with internal customers and IT teams to deliver actionable solutions

+ Assess and quantify potential benefits of automation for business and technical processes

+ Assist with building automation strategies and frameworks based on planned and prioritized automation work

+ Design, Develop, Execute and Maintain Automated Scripts to specifications

+ Identify, design, and develop creative solutions for practical automation problems during design, scripting, execution or maintenance

+ Write efficient, easy-to-follow documentation on automation tools, scripts, and processes

+ Assist with manual testing as needed to help development team meet schedule commitments

+ Promote, recommend, and implement improvements to automation frameworks and processes

+ Plan, implement and support upgrades, configuration and customization of tools and technologies utilized by the Automation COE

+ Mentor other team members in technical skills as well as business related areas and provide guidance on complex automation efforts

+ Take ownership of automation initiatives and work closely with Team Lead and/or Manager with all automation project planning activities

+ Stay informed of automation industry trends and best practices

+ Communicate value of automation to enterprise to both technical and business leadership

+ Works with multiple areas at HCA to ensure understanding of assigned task.

+ Adherence to all HCA standards and policies.

+ Supports development of technical standards.

+ Analyzes user specifications and requirements.

+ Identifies opportunities for process improvements.

+ Works to participate and learn best practices and procedures.

+ Adheres to best practices for software design, retention, documentation, and deployment strategies.

+ Works directly with service operations, product, and vendor teams to resolve, prevent, and eliminate customer technology issues.

+ Gathers and documents business, user, functional and non-functional requirements for in scope products.

+ Establishes and maintains solid business relationships.

+ Actively owns and participates in lifecycle management of assigned applications and infrastructure.

+ May provide afterhours/on-call support for applications.

+ Has the ability resolve simple to complex production support issues.

CORE COMPETENCIES

+ Documentation

+ Process Improvement/Redesign

+ Solution Design

+ Communication, Diplomacy and Advocacy

+ Testing

+ Implementation Knowledge

+ Facilitation/Presentation

+ Requirements

+ Leadership

+ Planning

VALUABLE SKILLS

+ Technology Evaluation

+ Domain Knowledge

+ Scripting

+ Version Control

SPECIALIST/EMERGING SKILLS

+ AI/AIOps

+ Machine Learning

+ Contract Negotiation/Vendor Relations

+ Statistics and Data Science

Qualifications

+ Bachelor's degree Preferred

+ 1+ year(s) of experience in a Systems Engineering, Analyst or Developer Required

+ UIPath Certification preferred

+ Position located in Nashville, TN

+ Ability to travel as needed

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Product Analyst opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!**

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.