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Business Analyst - Quality Assurance and Compliance

Posting Begin Date: 2025/05/21

Posting End Date: 2025/05/21

Work Type: Full Time

Minimum Salary: 32.97

Maximum Salary: 40.00

Pay Rate Type: Hourly

Description

State of Idaho Opportunity

Applications will be accepted through 4:59 PM MST on the posting end date.

Applicants for this posting will be reviewed on a continuous basis.

This position may be filled before posting is closed.

Our Vision

An Idaho where all individuals with disabilities have the opportunity to participate in the workforce and employers value their contributions.

Our Mission

To prepare individuals with disabilities for employment and career opportunities while meeting the needs of the employer.

Purpose of Position:

To administer the quality assurance (QA) program and engage in process improvement activities for Idaho Division of Vocational Rehabilitation (IDVR); monitor and ensure agency-wide compliance with fiscal and programmatic laws and regulations, policies, and standards for quality.

Responsibilities:

+ Serves as the quality assurance (QA) program subject matter expert for IDVR. Conducts ongoing fiscal and programmatic review monitoring activities. Analyzes and enhances monitoring activities to ensure that the QA program provides reasonable assurance that IDVR is in compliance with applicable fiscal and programmatic laws, regulations, policies, and standards. Applies agency policy and regulatory guidance to assess program and fiscal compliance during monitoring reviews.

+ Engages with IDVR leadership, Technical Assistance Center (TAC) subject matter experts, and other stakeholders to develop effective methodologies to generate relevant data and improve processes.

+ Generates reports by stakeholder group. Analyzes data to identify errors and anomalies, trends, variability of data, etc. to inform IDVR senior leadership and State Rehabilitation Council (SRC) for decision-making.

+ Consults on a regular basis with Planning & Evaluation Manager and Financial Officer regarding ongoing development of a Risk Elements Dashboard in Power BI (or similar software). Makes recommendations to ensure continuous improvement and greater accountability.

+ Organizes and conducts periodic risk-based case file reviews according to identified priorities. Engages in periodic review of IDVR program Policies and Procedures to ensure compliance. Provides technical feedback on draft policy and procedure revisions, identifying areas for improvement based on review findings and regulatory interpretation.

+ Participates in regional and national communities of practice to maintain and enhance contemporary skills in program evaluation and quality assurance in vocational rehabilitation. Stays up-to-date with regulatory and sub-regulatory guidance regarding the VR program and informs appropriate leadership personnel with recommendations for necessary action. Follows-up to ensure information has received required attention.

+ Performs other related duties as assigned.

Minimum qualifications:

Good knowledge of:

+ Project management

+ Organizational/business analysis and evaluation

+ Process improvement methodology

Desired Qualifications:

+ Knowledge of and/or experience in one or more of the following:

+ Vocational Rehabilitation including federal and state requirements typically gained by at least five years of experience working in a State-Federal Vocational Rehabilitation program in direct service, central office administration, or in policy and procedure development

+ Accounting principles and practices with experience developing and presenting financial reports typically gained by at least five years of experience working in accounting or a related field

+ Program evaluation or quality assurance typically gained by at least five years of experience working in a government agency or educational institution in audit, project management, or quality assurance and compliance

+ Demonstrated expertise researching and using program information and data to ensure quality and integrity for federal reporting, program decision-making, and performance-related work typically gained by at least two years of experience performing research, data validation, data cleansing, and federal reporting tasks, including collaboration with various stakeholders on programmatic research or policy analysis

+ Interpreting and applying policy in an operational or compliance setting

+ Understanding of IT systems and experience in statistical analysis typically gained by at least two years of experience working with IT systems related to data reporting, compliance, and error analysis, including experience generating reports, troubleshooting data anomalies, and ensuring data accuracy. Experience with tools such as Power BI and federal reporting systems such as RSA MIS is beneficial

+ Excellent writing and project management skills typically gained by at least two years of experience writing technical documents, reports, or policy briefs and leading projects that involve planning, coordination, and execution

+ Data modeling concepts, database definitions, and database security concepts typically gained by at least one year of experience working with database design, data modeling, or database security in a professional setting OR completion of relevant coursework in database management

+ Administering or using electronic case management systems, Data Visualization, or other analytics software typically gained by at least one year of experience working with case management systems (e.g., Aware), business intelligence tools (e.g., Power BI, Tableau), or data visualization software

+ Two years of work experience working with regulatory compliance and reporting

+ Two years work experience in grant accounting

Benefits:

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

+ One of the top 5 retirement systems in the Nation (PERSI (https://www.persi.idaho.gov/) ) that offers a defined lifetime benefit at retirement

+ 2 voluntary supplemental retirement plans including both pre-tax and Roth options

+ Medical, vision, and dental insurance (https://ogi.idaho.gov/) benefits that become effective first of the month following your hire date. All contributions can be pre-tax

+ 11 paid holidays

+ Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)

+ Life insurance for self, spouse, and children

+ Additional perks and discounts (https://www.regence.com/producer/tools-for-members/advantages-discounts) available through medical provider

+ Public Service Loan Forgiveness (PSLF) Eligibility (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service)

+ Employee assistance program

Additional information related to benefits and/or State programs can be found here: https://dhr.idaho.gov/StateEmployees/Benefits.html.*

EEO/ADA/Veteran:

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

Preference may be given to veterans who qualify under state and federal laws and regulations.