"Alerted.org

Description

The Amazon Devices Metrics team builds device middleware and high scaled cloud services, that enable teams across Amazon to collect metrics from Amazon Devices and Applications. The team's technology enables observability of engagement, stability and performance of our devices and apps at scale. Our transport is used by all Amazon Devices (Kindle, Fire Tablets, Fire TV, Tablets and Smart Home Devices) and mobile apps (Amazon Shopping, Alexa Mobile App, Audible, Prime Video etc.).

As the Senior Technical Program Management, you will partner with engineering and product management leaders to build functionality that psans (1) software that run as middleware on our devices on various operating systems, (2) libraries included in iOS and Android mobile apps, (3) multiple high TPS cloud services for ingestion and metric forwarding, and (4) consoles and dashboards enabling teams with Amazon to onboard and monitor metrics.

We’re looking for customer experience-minded entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of technical product ownership, and want to have fun while making history. It is still Day 1 in the Devices business, and we need a creative problem-solver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines.

Key job responsibilities

You will be responsible for influencing feature priorities and getting buy-in from engineering teams for the delivery of large cross-organizational programs. You will leverage your technical knowledge and judgment to drive technical trade-off decisions. You will represent difficult trade-off decisions and solutions clearly to technical and business leaders up to Directors and VPs to help them understand decisions and options. As a Senior Technical Program Manager, you will be one of the key leaders on the team and have an impact by defining strategy & requirements, developing processes & schedules, and driving forward progress on major initiatives that enable Amazon to improve observability of our engagement, stability, and performance of our devices and apps

Basic Qualifications

- 5+ years of technical product or program management experience

- 7+ years of working directly with engineering teams experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Deep understanding of the software development process, and a proven track record of shipping software quickly, then iterating on the experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.