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Description

The Amazon Extra Large (AMXL) team is a single-threaded organization that owns the End-to-end Customer experience for heavy and bulky products. AMXL consolidates supply chain, tech, FC operations, transportation, delivery stations, and last mile delivery. We also provide special handling services such as Room of Choice delivery, Haul-Away and Installation/Assembly for select items. AMXL currently has operations in NA & EU. We make complex problems fun working backwards from our customers! The transportation network encompasses all of the operations required to deliver worldwide shipments from our fulfillment channels to our customers.

We are seeking a seasoned Supply Chain Manager to own cross carrier optimization initiatives for AMXL Last Mile Supply Chain (LMSC). The optimization pillar will be led by one Sr. Supply Chain Manager (SCM) reporting directly to the Last Mile Supply Chain Leader. You will exhibit high ownership, serving as a direct partner to peer, pillar leaders within LMSC and other Supply Chain teams. The anticipated outcomes for this pillar include, but are not limited to, the formalization of mechanims to improve cross carrir decision, decision system controllership, change management across 1P and 3P SC teams regarding new initiatives, and partering with LTP on big rocks initiatives to accelerate the reduction of our cost to serve with a focus on Last Mile CPP.

Key job responsibilities

- Lead strategic initiatives related to network capacity within Amazon's various transportation carriers.

- Concentrate on optimizing and managing the flow of goods, information, or services within AMXL supply chain network.

- Analyze and synthesize data to identify opportunities for enhancing customer experiences and operational efficiency in network capacity.

- Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations.

- Collaborate with stakeholders across different functions, influencing and facilitating agreements to achieve shared network capacity goals.

- Own a portfolio of cross-functional programs related to network capacity, driving performance improvement and efficiency in project delivery.

About the team

The Amazon Extra Large (AMXL) supply chain team is looking for an experienced leader with a strong record of achieving results, to create and execute our supply chain. AMXL obsesses over customers by offering a white glove service where we deliver TVs and other large items like furniture to customers’ homes. Not only do we deliver large parcels, we unpack, assemble, install and sometimes even do tests, hauling away old items as needed. We are seeking an experienced leader for an exciting opportunity to work in the transportation delivery space to drive forecasting, capacity planning and launching new delivery operations. In this role you will deal with ambiguity, identify problem statements and develop innovative solutions to improve Customer Experience, reduce cost and create a best in class home delivery network.

Basic Qualifications

- 5+ years of program or project management experience

- 5+ years of supply chain experience

- Experience using data and metrics to determine and drive improvements

- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- 2+ years of driving process improvements experience

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.