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+ GENERAL SUMMARY

+ The Unit Secretary provides clerical and secretarial support for the patient care team as well as greeter support for the families we serve. Reports to department leadership.

+ ESSENTIAL DUTIES AND RESPONSIBILITIES

+ Provides clerical and secretarial functions for the service area.

+ Acts as a receptionist/greeter on the unit and provides appropriate assistance to families and patients.

+ Communicates unit-related and/or patient-related needs to other departments and healthcare team members.

+ Participates in department performance improvement activities with a focus on patient safety and excellence in customer service.

+ Performs other duties as assigned.

+ LICENSES AND/OR CERTIFICATIONS

+ None required.

+ MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

+ High school diploma or equivalent preferred.

+ Knowledge of medical terminology and computer data entry experience required.

+ Must be able to coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner.

+ WORKING CONDITIONS

+ Normal patient care environment with little exposure to excessive noise, dust, temperature and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.

+ PHYSICAL REQUIREMENTS

+ Click here to view physical requirements. (https://www.chkd.org/uploadedFiles/Documents/Employees/Category%20B1%20Jobs.pdf)