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Assistant Residence Manager (ARM)

Norwich, NY (http://maps.google.com/maps?q=5416+County+Road+32+Norwich+NY+USA+13815-3403)

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Description

DUTIES AND RESPONSIBILITIES:The Assistant Residence Manager will provide training, supervision and assistance to residents (people receiving services) with ADL skills and directly participate in daily household management. This position’s specific duties and responsibilities include, but are not limited to the subsequent items, and are characterized in the following five standards of performance, defined as below:

I. JOB KNOWLEDGE

+ Train, supervise and direct Residence Aides while on shift that includes reporting any personnel related issues to the Residence Manager and/or program administration

+ Provide training and assistance to residents in order to help them develop and/or improve personal care skills and independent living skills

+ Develop, coordinate and provide opportunities for social/recreational activities

+ Provide supervision to residents at the IRA and in the community as appropriate

+ Provide training to residents with money management such as budgeting, banking and making appropriate purchases

+ Responsible for the management of resident’s personal allowance in accordance with the agency’s financial procedures

+ Intervene in crisis and/or emergency situations as needed following agency policy

+ Provide first aid as needed in accordance with accepted practice

+ Personally follow and ensure Residence Aides follow the mandatory steps relating to Medication Administration and documentation per certification, policy and procedures

+ Supervise the diet and nutritional needs of each resident

+ Provide as needed transportation or access to transportation

+ Accompany residents to medical appointments as required followed by the completion of the required documentation and necessary follow-up

+ Clean the IRA and contents as instructed by the supervisor

+ Act as role model to residents and staff

+ Perform fire drills followed by the completion of the required documentation along with reporting any difficulties with evacuating and/or equipment

+ Participate in a rotating on call schedule that includes providing coverage on site or for emergencies as required

+ Any additional duties as assigned

II. TEAMWORK

+ Encourage and maintain a positive working relationship with all departments in the agency, parents, staff, resident and community partners

+ Communicate all health, safety, resident and/or program concerns, sensitive situations and incidents to supervisor

+ Participate in case conferences, screenings, discharge conferences and meetings as requested

III. DOCUMENTATION

+ Complete required documentation in conformance with rules, regulations, policies, procedures and billing practices

+ Perform documentation reviews to ensure records are maintained in conformance with rules, regulations, policies and procedures and billing practices

IV. COMPLIANCE & ACCOUNTABILITY

+ Identify and report any untoward incidents

+ Identify, report and/or correct all safety hazards including physical plant problems and/or problem work practices and assist with investigating all work-related accidents as requested

+ Participate in any investigations as required

+ Comply with all State and Federal regulations along with agency policies and practices

+ May be exposed to communicable diseases; exposure within the Residential and Day Habilitation Program is closely monitored. General precautions can greatly reduce the risk of exposure to infectious agents in the workplace, and employees/visitors should always follow appropriate universal precautions.

V. TRAINING & DEVELOPMENT

+ Obtain and maintain required training certifications that include: First Aid, CPR, SCIP, Medication Administration Certification, and etc.

+ Attend all required training, staff development programs and staff/agency meetings as required by the agency and/or State and Federal regulations

SPECIAL REQUIREMENTS:

+ Due to the critical nature of our Agency’s work, and required 24-hour coverage, the Residential Program always remains open it is imperative and expected that all employees (Residential & Day Habilitation) make every effort to report to work in the event of inclement weather, including, but not limited to, snow, ice, freezing rain, or flood. Employees should also make every effort to remain at work in the event inclement weather occurs during their work schedule until relieved of duty by the following shift.

+ This position may require you to travel or transfer between one work location/site and another per a supervisor’s request. Approved transportation with personal vehicles is reimbursable at the per mile rate set by IRS guidelines. Mileage, from a regularly assigned place of work to a temporarily assigned place of work can submitted for reimbursement.

+ Follow assigned work schedule and placement. Your specific work schedule and work site placement will be determined by program needs and will be discussed with you by your supervisor, PMOC or AOC and is subject to change.

+ Assist with scheduling, assigning, and maintaining staff coverage.

+ As an Assistant Residence Manager, you are required to be part of the Residential on-call rotation when scheduled. This may include being called in for evening, weekend, overnight or holiday shifts.

+ Possess good interpersonal, written, oral, and communication abilities and effective time management/organizational skills

+ Able to work scheduled hours that may include mandatory overtime, weekend and/or holiday timeframes. Also maintain an acceptable work attendance as defined in the agency’s Employee Manual.

+ Be computer literate with knowledge in agency operating systems and applicable software required for department needs.

+ Able to generate and present comprehensive written reports and respond to questions about the report.

+ Demonstrate sound judgment in normal work and emergency situations

Requirements

QUALIFICATIONS: There are no exceptions to these qualifications.

+ At Minimum High School diploma with two (2) years of experience working with the OPWDD population preferred with plan continued education/training.

+ Possess a valid NY State driver’s license acceptable to the agency’s insurance carrier.

+ Must physically be able to perform required certifications and lift fifty (50) pounds

Salary Description

$21.00/per hour to $22.25/per hour to start