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Description

Are you interested in opportunities in Disaster Management?

Do you have experience in **Residential/Single Housing programs,** specifically in **Quality Assurance/Quality Control** or **Case Management** ?

Our team is seeking **Grant Managers** to provide internal quality assurance and quality control functions and provide training to existing and new staff for a client in Texas.

Key Responsibilities:

+ Review the **Duplication of Benefits (DOB)** and **Verification of Benefits (VOB)** determinations for applicants completed by vendors according to established policies, HUD and cross-cutting Federal regulations, and State law.

+ Conduct on-site training visits with the State’s staff, vendors, and subrecipients for various topics including, DOB verifications, award calculations, construction inspections, draw payments, construction closeouts, and compliance.

+ Check for quality and compliance regarding all grant awards, project reviews, environmental reviews, damage inspections, construction closeout, and compliance.

+ Review and process draw requests and reconcile invoice submittals.

+ Monitor and track all changes to policies and procedures, Action Plans, manuals, and checking all policy changes for State and Federal regulations compliance.

+ Assist in the development of a comprehensive quality control/quality assurance and monitoring plan with the ability to start implementing the plan within one week of the employment start date.

+ Keep management team informed on issues, problems & resolutions.

+ Provide superior customer service skill set including the ability to listen, facilitate and negotiate problems.

_To be considered for this role you will need:_

+ High school diploma

+ **3+ years of experience in compliance, quality assurance/quality control, case management, or equivalent work for a CDBG-DR grantee, vendors, or subrecipient.**

Preferred skills:

+ Expertise in other housing programs including but not limited to homeowner assistance program (HAP), buyout/acquisition, small rental repair, homeowner reimbursement program (HRP), affordable rental program (ARP), and multifamily new construction.

+ Expertise in programs that support the eligibility determination of housing programs, including but not limited to case management, environmental review, damage assessments and site-specific environmental reviews, closeout and compliance, and affordability period monitoring.

+ Experience requiring proficiency in all policies and procedures including HUD, State, and Federal regulations.

Professional Skills:

+ Ability to effectively communicate with the client regarding issues, needs, and/or priority setting for projects.

+ Ability to facilitate meetings and present complex information in an understandable and compelling manner.

+ Critical thinking and problem-solving skills paired with a desire to take initiative.

+ Demonstrated experience balancing and prioritizing multiple projects and competing priorities to meet goals, deliverables, and deadlines.

+ Ability to work under pressure, both individually and collaboratively in a team environment

+ Strong organizational skills and client service focus

+ Proficiency with Microsoft Office Suite

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email  [email protected]  and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about  workplace discrimination righ t s or our benefit offerings which are included in the  Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at  [email protected] . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

**Pay Range** - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$73,722.00 - $125,327.00

Texas Client Office (TX88)