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If you're a driven sales professional with a natural passion for people, strong integrity, and a love for connecting with customers, you’ll thrive at REEDS Jewelers. Our sales specialists build lasting relationships and succeed by delivering friendly, personalized service- guiding customers through both in-store and online purchases in a high-performing sales environment.

As one of the largest national family-owned jewelers in the country, REEDS is proud to honor our values and legacy while remaining forward-leaning, modernized, and always growing.

We are seeking a Pandora Jewelry Sales Ambassador to join our growing team. This role is ideal for a passionate retail professional with a strong background in client service and a desire to thrive in a high-performance luxury environment. It’s an exceptional opportunity to work in a competitive, client-driven setting while building valuable experience in sales, leadership, and operations.

While this position is trained to sell every item in our REEDS Jewelers stores, the Pandora Ambassador is also a leader with a specific focus on Pandora and all facets of selling and maintaining the brand. This is a developing role with the potential of additional responsibilities and professional growth.

About Pandora

Pandora is a global leader in self-expression through jewelry, renowned for its iconic charm bracelets, elegant rings, and timeless necklaces. With a bold commitment to sustainability- the brand continues to set the standard in innovation and responsible craftsmanship.

Key Responsibilities

Client Experience & Sales Excellence

+ Create memorable, one-on-one client experiences by delivering personalized, high-touch service

+ Act as a trusted advisor by understanding each client’s story, style, and preferences

+ Build and maintain meaningful relationships with a global and diverse clientele

+ Meet and exceed individual sales goals while contributing to overall store success

+ Engage in thoughtful follow-up and client outreach using clienteling systems and CRM tools

+ Collaborate with team members to ensure every client interaction is seamless and unforgettable

Product Knowledge & Development

+ Continuously improve product knowledge to confidently present luxury jewelry and timepieces

+ Maintain awareness of brand stories, materials, and craftsmanship to enhance client connection

+ Participate in ongoing training programs designed to sharpen your luxury sales expertise

+ Represent REEDS’ brand and values through polished communication, presentation, and service

+ Take a proactive and creative approach to problem-solving and client engagement

Professional Growth & Team Contribution

+ Work collaboratively in a team-focused environment to achieve shared goals

+ Demonstrate curiosity, adaptability, and a strong desire to learn and grow

+ Support in-store events and brand activations to enhance visibility and client excitement

+ Uphold the visual and operational standards of a luxury retail space

This team member must embody REEDS' core values:

+ Integrity – We live ethically and honestly in every moment and interaction.

+ Performance Excellence – We pursue success relentlessly and learn from every experience.

+ Stewardship – We honor the trust placed in us by our associates, clients, and communities.

+ Professionalism – We attract and grow exceptional talent through development and self-leadership.

+ Entrepreneurial Spirit – We embrace imagination, creativity, and forward-thinking action.

+ Team Orientation – We thrive through collaboration, shared goals, and mutual respect.

+ Passion – Our love for what we do drives extraordinary customer experiences—and makes it fun.

Thank you for your interest, and we hope you submit your application!

Requirements

High school diploma or equivalent required

Strong written and verbal communication skills

Proven ability to deliver exceptional customer experiences

At least six months of retail or sales experience desired; track record of meeting or exceeding sales goals

Jewelry sales experience is a plus

Team-oriented with a collaborative mindset

Bilingual candidates are highly encouraged to apply

Must be legally authorized to work in the U.S.

Ability to stand or sit for extended periods, as needed

Benefits

REEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!

REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.