• Office Service Assoc Sr.

    Wayne State University (Detroit, MI)


    Office Service Assoc Sr.

     

    Wayne State University is searching for an experiencedOffice Service Assoc Sr.at its Detroit campus location.

     

    Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society.

    Essential functions (job duties):

    + Respond to routine inquiries, complaints and requests for information and refer clients to appropriate department or individual in order to improve and contribute to the efficiency of an assigned unit (e.g. answer student questions regarding program and class registration, contact departments concerning expired internal revenue bills, contact vendors to resolve billing or service problems).

    + Prepare and process academicand non-academic personnel paperwork. Identify and resolve problems associated with the processing of paperwork for non-academic personnel as well as part-time faculty positions.

    + Establish, maintain and update records concerning the personnel, activities and programs of an assigned unit in order to provide complete and accurate information. Compile and calculate information, including financial data, and provide regular routine reports.

    + Perform complex typing duties including the processing of documents which may require desktop publishing software. Edit correspondence and reports, type papers and manuscripts which may include formulas as well as technical or scientific terminology.

    + Perform bookkeeping duties requiring the use of Financial Accounting System (FAS), internal billing systems or the General Billing System (GBS). Prepare and process billings, track expenditures; receive and post payments.

    + Perform scheduling duties as required by an assigned unit. Schedule meetings and appointments, make travel arrangements and reserve classrooms and media equipment to assist with the punctual and efficient operation of events, seminars and courses.

    + Perform related work as assigned.

    Unique duties:

    Provide support for the On-Campus Student Employment program. Maintain, update, and provide information for on-campus units and off-campus recruiting organizations via online data system. Assist with computerized student interview schedules and resumes and edit changes as necessary via online data system. Process and maintain online On-Campus Student Employment job postings both in-house and online Provide support for office purchases via Pro-Card and/or Wayne-Buy systems. Assist with Cognos reporting. Participate in various office tasks such as mail duty, front counter back-up, maintenance of job search lab, etc., as requested and/or assigned. Coordinate support for the review and ordering of printed materials.

    Qualifications:

    + High school graduate with additional business-related courses or an equivalent combination of education and/or experience.

    + Ability to operate complex office equipment including software necessary for spreadsheet design, basic desktop publishing and graphics.

    + Good organizational skills including the ability to prioritize office workload and resolve operational problems.

    + Ability to communicate effectively with others.

    + Ability to perform bookkeeping duties, including the ability to compile and analyze data.

    + Ability to type with speed and accuracy, may include scientific terminology and mathematical equations.

    + Previous progressive clerical/secretarial or general office experience preferably at Wayne State University.

    School/College/Division:

    H92 - VP Student Affairs

    Primary department:

    H9203 - Placement Services (H9203)

    Employment type:

    + Regular Employee

    + Job type: Full Time

    + Job category: Staff/Administrative

    Funding/salary information:

    + Compensation type: Annual Salary

    + Hourly rate:

    + Salary minimum: $41,917

    + Salary hire maximum: TBD

    Working conditions:

    Office environment.

    Job openings:

    + Number of openings: 1

    + Reposted position: No

    + Reposted reason: None (New Requisition)

    + Prior posting/requisition number:

    Background check requirements:

    University policy requires certain persons who are offered employment to undergo a background check, including a criminal history check, before starting work. If you are offered employment, the university will inform you if a background check is required.