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OPS INVESTIGATIVE RESEARCH ASSISTANT - 41901787

Date: May 21, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 853596

Agency: Office of the Attorney General

Working Title: OPS INVESTIGATIVE RESEARCH ASSISTANT - 41901787

Pay Plan: Temp

Position Number: 41901787

Salary: $17.00 hourly

Posting Closing Date: 05/31/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Our Organization and Mission: The Office represents the State of Florida in state and federal civil and criminal courts, from trial courts to the Supreme Court of the United States.

Position Summary: This temporary position is in the Office of the Attorney General within the Consumer Protection Division in Fort Lauderdale, Florida. The appointment for this position will be for an initial 6-month period and can be part-time (working at least 20 hours/week) or full-time. The appointment may be extended for 6-month intervals depending on bureau needs and the employee’s performance.

This is an entry level investigative and analytical position to work on investigations in the Consumer Protection Division. The successful candidate needs to be an individual that is a self-starter and able to deliver projects in a timely manner with minimal supervision. This position largely accepts projects from Investigators and/or Assistant Attorneys General with defined parameters and specific timelines for delivery. Projects may include researching and culling information from many sources both internally and externally. Additionally, this position would compile, analyze, and deliver reports upon the outcome of that analysis to further investigations or litigation. Candidates will review complaints, speak with complainants and witnesses, review documents including complaints and financial statements, provide analysis of trends emerging in complaints and violations of FDUTPA. This position may also require the analysis of bank accounts, the flow of money, and may include the use of software such as CFIS to aid in the tracking of financial transactions. This position requires strong computer skills and the desire and ability to stay abreast of emerging technology. The successful candidate will be required to maintain detailed notes of actions taken while assisting in developing investigations at the direction of others, as well as memos, charts, graphs, and basic affidavits among other reporting documents. This position tracks consumer complaints, the types of complaints made, and the total loss alleged by complainants. Duties may also include identifying, validating, and providing documents necessary to provide restitution to consumers who have suffered a financial loss. The ideal candidate will be detail oriented, and have strong time management and organizational skills, along with the ability to prioritize assignments. The candidate should be able to work independently with minimal supervision and should demonstrate a strong desire to protect consumers and resolve consumer complaints.

Pay: $17.00 hourly

Qualifications:

A Bachelor’s degree from an accredited college or university in criminal justice, sociology, accounting, business, finance, information systems, economics, paralegal studies, or a related field; OR an Associate’s degree (in same subjects) and two years of experience in law enforcement, civil investigations, fraud or white-collar investigations, or any financial-related investigations, examinations or analysis.

Preference will be given to candidates who have:

+ Experience working as an investigative analyst or working in a role to provide support for investigations.

+ Experience working in a legal department, law office or in law enforcement

+ Degree in Criminal Justice, Finance, Accounting, Business, or a related discipline.

The elements of the selection process may include an Excel skills assessment exercise.The skills exercises must be completed in one of the Attorney General's offices.

The Work You Will Do:

Duties may include daily contact with complainants and providing updates concerning the status of investigations. The candidate will be expected to perform research, document their process, and provide a written analysis of the information obtained. This position tracks consumer complaints, the types of complaints made, and the total loss alleged by complainants. Duties may also include identifying, validating, and providing/obtaining documents necessary to provide restitution to consumers who have suffered a financial loss.

The desired candidate will have the following skills and abilities:

+ Proficient with Microsoft Excel – (data entry, tracking, sorting and filtering, pivot tables, etc.)

+ Ability to prepare professional memoranda of findings that may include charts, graphs, spreadsheets, or other means of representing the discovered facts.

+ Attention to detail.

+ Ability to organize files, records and/or other materials.

+ Strong time management and organizational skills, with the ability to prioritize assignments.

+ Work well within a team.

+ Locate, collect and record information from multiple resources such as complaints, the Internet, news media, social media, government and law enforcement sensitive forums.

+ Review and analyze financial documents including bank statements, cancelled checks, consumer receipts and corporate filings.

+ Liaise with private, regulatory, and law enforcement organizations.

+ Strong desire to protect consumers and resolve consumer complaints.

+ Ability to assist attorneys and the litigation team with trial preparations.

+ Ability to assist investigators and attorneys with special assignments, which may require extended hours and/or travel outside the worksite.

Candidate Profile (application) must be completed in its entirety.

+ Include supervisor names and phone numbers for all periods of employment.

+ Account for and explain any gaps in employment so that the hiring process is not delayed.

+ Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

+ It is unacceptable to use the statement “See Resume” in place of entering work history.

+ If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

+ Annual and Sick Leave benefits.

+ Nine paid holidays and one Personal Holiday each year.

+ State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.

+ Retirement plan options, including employer contributions (For more information, please click www.myfrs.com).

+ Flexible Spending Accounts

+ Tuition waivers.

+ And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.

IMPORTANT NOTICE: To be considered for the position, all applicants must:

Submit a complete and accurate application profile necessary for qualifying such as dates of service, reason for leaving, etc. In addition, all applicants must ensure all employment and/or detailed information about work experience is listed on the application (including military service, self-employment, job-related volunteer work, internships, etc.) and that gaps in employment are explained.

NOTE: Any required experience and/or preferences listed in the advertisement must be verified at the time of application.

+ Ensure that applicant responses to qualifying questions are verifiable by skills and/or experience stated on the employment application and/or resume. Applicants who do not respond to the qualifying questions will not be considered for this position.

+ The elements of the selection process may include a skill assessment exercise.

+ Current and future vacancies may be filled from this advertisement for a period of up to six months. Following the six-month period, a new application must be submitted to an open advertisement to be considered for that vacancy.

+ OAG employees are paid biweekly. All state employees are required to participate in the direct deposit program pursuant to s. 110.113, Fs.

CRIMINAL BACKGROUND CHECKS/ DRUG FREE WORKPLACE: All OAG positions are "sensitive or special trust" and require favorable results on a background investigation including fingerprinting, pursuant to s. 110.1127(2)(a), F.S. The State of Florida supports a Drug-Free Workplace, all employees are subject to reasonable suspicion or other drug testing in accordance with section 112.0455, F.S., Drug-Free Workplace Act. We hire only U.S. citizens and those lawfully authorized to work in the U.S.

E-VERIFY STATEMENT: The Office of the Attorney General participates in the U.S. government’s employment eligibility verification program (e-verify). E-verify is a program that electronically confirms an employee’s eligibility to work in the United States after completion of the employment eligibility verification form (i-9).

PERSONS WITH DISABILITY/ADA STATEMENT: The OAG supports the employment of individuals with disabilities and encourages them to seek employment within our agency. If you need an accommodation because of a disability, as defined by the Americans with Disabilities Act, in order to participate in the application process, please notify the people first service center at 877-562-7287. If you need an accommodation during the selection process, please notify the hiring authority in advance to allow sufficient time to provide an accommodation.

REMINDERS: Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from SSS. For more information, please visit the SSS website at: https: //www.sss.gov. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. If you return to FRS employment before satisfying the required waiting period, your retirement may be voided, and you may have to repay all benefits you have received, including any Deferred Retirement Option Program (DROP) payout.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

FORT LAUDERDALE, FL, US, 33301

Nearest Major Market:Fort Lauderdale

Nearest Secondary Market:Miami