"Alerted.org

At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.

The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: _we come together_ , _we always look for a better way_ , and _we create possibilities_ .

Interested in joining us on our journey?

This role is crucial for ensuring a smooth onboarding experience for new hires at GE Appliances. Bilingual Ambassadors will be the primary support system for their assigned group, assisting with all aspects of their transition and ensuring their success. The ideal candidate will be a highly motivated, service-oriented individual with extensive GE Appliances Production experience and a strong commitment to continuous learning.

Position

Every Voice New Hire Ambassador - Bilingual Swahili/Kinyarwanda (2nd Shift)

Location

USA, Louisville, KY

How You'll Create Possibilities

Key Responsibilities:

+ **Onboarding & Orientation:** Be the primary point of contact for new production employees, attending orientation, teaching I-9/Onboarding modules, conducting plant tours, and providing your contact information for follow-up.

+ **Daily Check-ins & Support:** Meet new hires on their first day, follow-up with those who are absent, gather feedback, and ensure proper placement and training.

+ **Troubleshooting & Resolution:** Assist with timecard approvals, answer questions, and escalate issues to appropriate personnel.

+ **Feedback & Improvement:** Administer on-the-spot surveys, gather feedback from new hires and employees, and report findings to plant leaders and HR.

+ **Continuous Learning & Adaptability:** Stay informed about resources and procedures, actively use technology like GEA Connect, and be open to learning new things.

+ **Professionalism & Engagement:** Engage with employees at all levels, handle challenging situations with professionalism, and utilize appropriate processes and resources.

Required Qualifications:

+ **Bilingual Proficiency:** **Must be fluent in both** Swahili/Kinyarwanda **and English** .

+ **Previous experience in translation**

+ **Production Role Experience:** Completion of at least 2 production roles is strongly preferred.

+ **Service-Oriented Mindset:** Possess a strong desire to assist others, demonstrate a helpful attitude, and effectively guide employees to resolve issues.

+ **Active Listening & Openness:** Exhibit strong listening skills, be open to different viewpoints, and actively seek solutions.

+ **Technology Proficiency:** Willing to learn and adapt to new technologies, advanced Excel proficiency, expertise in Microsoft tools and in house tools/technology such as GEConnect.

+ **Professionalism & Communication:** Demonstrate professionalism in handling challenging situations and effectively communicate with employees at all levels.

+ Exceptional written and verbal communication skills, including translation, interpretation, and email communication. Experience in interpreting for meetings, phone calls, and/or documents is a plus.

What You'll Bring to Our Team

+ Additional language proficiency in French

Our Culture

Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued, connected, and empowered to contribute, while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.

This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard, valued, and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging, purpose, and engagement. Reflect the diversity of the communities we serve through our workforce, products, and practices.

By further embedding Zero Distance into our People and Culture framework, we will continue to build a deeply connected organization. We are cultivating a culture of engagement, belonging, and connection, because while attracting new talent remains a priority, retention is a cornerstone of our strategy.

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S

_If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail_ _to [email protected]_