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Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.

Job Category

Retail

Position Summary

As an Off-Road Specialist for Bridgestone your primary mission will be to support the overall Aftermarket Parts Program in your assigned market. The right candidate for this role will have a strong knowledge of Aftermarket Parts and Accessories, specifically within the off-road parts categories, and has a self-starter mentality to drive and deliver the best customer experience in our stores. The right applicant will have a passion for off-road vehicles and tires, strong interpersonal skills, and the ability to travel within their assigned market. This role requires an active presence in our stores, earning the loyalty of our customers, and involvement in the local enthusiast community is key as we build our brand presence and credibility in the space. With support from your Region leadership team and various proprietary operations management tools, you will have the resources you need. This position is ideal for you – a parts enthusiast with the strong selling skills needed to help drive a newly created Aftermarket Sales Program within Bridgestone Retail Operations.

Responsibilities

Responsibilities

+ Utilize product knowledge to promote and sell applicable aftermarket parts & services in stores to customers

+ Operate within an agile environment, adopting and executing innovative processes and procedures with flexibility

+ Willingness to share recommendations for how to continuously improve the program or expand training and development opportunities for store teammates

+ Create relationships with car clubs or local enthusiast communities to generate exposure for Bridgestone's Aftermarket Parts Program to drive customer acquisition, engagement, & retention

+ Support technicians within the assigned market to ensure they are following safety policies and procedures related to the installation of Aftermarket Parts

_Miscellaneous Functions:_

+ Attends all Store, Area, and Special meetings as required by Store or Area management.

+ Operates P.O.S. terminal.

+ Practices courtesy, honesty, and good judgment with all customers and store teammates.

+ Other duties and tasks as assigned by Store or Area manager.

Minimum Qualifications

_Seeking an applicant who can:_

+ Engage teammates and drive excitement around Bridgestone's Aftermarket Parts Program

+ Deliver on commitments

+ Has a passion for off-road vehicles and tires

+ Take care of our customers and support the communities we serve

Minimum Qualifications

+ Proven experience in sales or customer service, automotive knowledge a plus.

+ Demonstrates strong proficiency with general aftermarket parts for Trucks, SUVs, and Jeeps: including lift/leveling kits, wheel & tire applications, and enthusiast accessories.

+ Strong communication and interpersonal skills with the ability to build rapport and trust with customers.

+ Basic computer skills and proficiency with relevant software.

+ Flexibility to adapt to changing priorities and work schedules.

+ Valid driver’s license

+ Resides in assigned market.

+ Must be willing to travel. Primary travel will take place around assigned market, infrequent travel to company headquarters in Nashville, TN may also be required.

What we offer

At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality”, for that, we offer you more than just a competitive compensation; we will provide you:

+ A supportive and engaging onboarding experience to ensure a smooth transition into our team.

+ The opportunity to develop and grow, through training and regular mentorship.

+ Corporate Social Responsibility activities.

+ A truly global, dynamic and challenging work environment.

+ Agility and work/life effectiveness and your long-term well-being.

+ A diverse and inclusive team.

_Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law._

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.