• Part Time Customer Service Representative

    Waste Connections (Fostoria, IA)


    • Part-Time Customer Service Representative

    **Location:** Fostoria or Rock Rapids, IA

    **Company:** Town & Country Disposal – A Waste Connections Company

    **Pay Range:** $15 – $17 per hour

     

    Why Choose Waste Connections?

     

    At **Waste Connections** , we do things differently. As a leading provider of solid waste collection, transfer, disposal, and recycling services across the U.S. and Canada, we’re proud of our **people-first culture** . We empower our employees to grow their careers, serve their communities, and make a difference—every single day.

    What You’ll Do:

    As a **Customer Service Representative** , you’ll be the friendly voice and helpful problem-solver that ensures a positive experience for our customers. Key responsibilities include:

     

    + Answering incoming calls and assisting with new service requests, cancellations, and account changes

    + Accepting and processing customer payments

    + Investigating and resolving billing inquiries

    + Updating and maintaining customer account information

    + Collaborating with drivers, dispatch, and other team members to address service issues and customer needs

    What We’re Looking For:

    + **2+ years of high-volume customer service experience**

    + Proficiency in **Microsoft Word, Excel, and Outlook**

    + Strong **verbal and written communication** skills

    + A proactive, solutions-oriented mindset

    + A team player who cares about safety, service, and community impact

    What You’ll Get in Return:

    + **Competitive hourly pay** : $18 – $20

    + **401(K)** with company match – let us help you plan for your future

    + **Medical, Dental, and Vision Insurance**

    + Access to additional benefits including:

    + Employee Assistance and Mental Health Programs

    + Emergency Travel Assistance

    + Prepaid Legal Plan

    + Employee Stock Purchase Plan

    + Scholarship Opportunities for dependents

    + Employee Relief Fund

    **Waste Connections is an equal opportunity employer.** We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

    \#INWCC