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Casework Supervisor - MH Housing, Treatment, and Employment Supervisor

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Casework Supervisor - MH Housing, Treatment, and Employment Supervisor

Salary

$53,217.00 Annually

Location

Bethlehem, PA

Job Type

Full time

Job Number

2025-00190

Department

Human Services

Division

Mental Health

Opening Date

05/21/2025

Closing Date

6/4/2025 5:00 PM Eastern

+ Description

+ Benefits

+ Questions

Application Requirements

In order to be considered for this position, applicants must successfully submit a completed application prior to the posting deadline. Applications submitted with incomplete or missing education and/or work experience sections will be considered incomplete and disqualified from consideration.The attachment of a resume to the application does not fulfill this requirement and will not prevent incomplete applications from being rejected

BE SURE YOUR APPLICATION REFLECTS YOUR ENTIRE WORK HISTORY AS YOUR RESUME IS NOT REVIEWED TO QUALIFY YOU

Please answer any supplemental questions truthfully and completely. Use the employment history section of your application to substantiate your answers to supplemental questions.

Once the posting closes, all applications will be reviewed. The information provided on the application will be utilized to determine whether or not each applicant meets the minimum requirements for this position. Please read the Minimum Requirements thoroughly and then demonstrate that you meet these requirements on your application. Applicants who do not meet the minimum requirements will not be considered for the position.

Qualified, eligible applicants will move on to the next step, an Education and Experience Review, in which points will be assigned to each applicant’s education and relevant work experience provided on their application.

We encourage all applicants to share a comprehensive, concise history of their education, certification, licensing, and employment on their employment application so that we are able to accurately assess their experience. Eligible candidates will be ranked on an Eligibility List based on their total score on the Education and Experience Review.

For questions regarding this posting, please contact County of Northampton Human Resources [email protected] 610-829-6366.

Equal Employment Opportunities – It is the policy of Northampton County to provide equal employment opportunities (EEO) to all persons regardless of race, color, national origin, religion, sexual orientation, marital status, sex, gender identity, gender expression, age, genetic information, disability, or any other status protected by the Pennsylvania Human Relations Act, Title VII of the Civil Rights Act of 1964, the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA) and any other state, federal, or local law.

Job Description

GENERAL PURPOSE

The County Casework Supervisor – Mental Health Housing, Treatment, and Employment Supervisor is a professional management level position that is responsible for directing the activities of the Housing options and resources, intakes for ACT case referrals, and other treatment based, employment, and housing services.

SUPERVISION RECEIVED

This position reports directly to the Deputy Administrator of Mental Health Services.

SUPERVISION EXERCISED

This position is responsible for the direct supervision of administrative case managers.

ESSENTIAL DUTIES OF THE POSITION

Directly supervises the administrative case managers who provide case management services in the Housing, Treatment, and Employment unit.

Maintains and monitors a system for adequately screening referrals for mental health services, assigning needed intakes, and prioritizing service requests as needed.

Assigns cases to case managers and monitors ongoing follow up.

Ensures the prompt handling of emergencies that involve individuals who are or will be actively involved in services. Maintains close liaison with Emergency Services Unit and Intake & Referral Unit.

Handles all referrals for base-funded ACT cases.

Handles referrals for county funded employment services.

Screens all MH Housing referrals, works with referral source to assure necessary information is obtained, and assigns cases to the appropriate case manager.

Tracks all housing and treatment referrals and enters referrals on the tracking reports.

Assists with monitoring of residential and treatment programs and coordinates complex team meetings as needed.

Works with local and state hospitals for coordination of services in conjunction with the CHIPP Coordinator.

Assists in the development of service plans and in the ongoing review of service plans.

Ensures prompt referrals for service to other service providers, to BCM units and to other support divisions. This includes the timeliness of the service authorization process for agencies under contract.

Ensures that the interagency process is supported in all aspects of service planning and program development.

Maintains close communication with the Program Specialist and contract providers to ensure that services are begun promptly, delivered according to the manner in which the service has been authorized, and that progress is reported in a timely fashion.

May participate in the review of any proposals for new services from external agencies.

Reviews invoices for accuracy.

Identifies service gaps and unmet needs to assist in program development.

Attends trainings and conferences regarding housing and participates in the development of new housing initiatives.

Trains and orients new case management staff and provide ongoing staff training as needed.

Ensures that staff provides required service information on a timely basis in order to facilitate the preparation of required state statistical reports.

Provides educational and in-service training to other agencies or other divisions within the Human Services Department as needed.

Prepares performance evaluations as the rater of case management staff and implements progressive disciplinary actions as required.

Approves all leave requests and signs off on time sheets for case management staff.

Provides progress reports to the Deputy Administrator of Mental Health upon request.

Participates in appropriate training sessions to increase personal expertise and that of casework staff.

Attends community Mental Health and housing meetings as needed.

Maintains confidentiality at all times while performing duties and responsibilities in accordance with current regulations and policies covering client records.

Performs other related duties as required.

*An employee assigned to this title shall perform a majority, but may not perform all, of the duties listed in this job description. Conversely, minor level duties performed on the job may not be listed. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

REQUIRED MINIMUM QUALIFICATIONS

EDUCATION & EXPERIENCE– Two years of professional experience in public or private social work and a bachelor's degree with major course work in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences; OR

Any equivalent combination of experience and education, which includes 12 college credits in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences.

Employee assigned to this title will be required to possess and maintain a valid and current motor vehicle operator’s license. Must have an acceptable driving record. Personal vehicle required for County business, employee is eligible for mileage reimbursement.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of the basic principles of supervision.

Knowledge of current case management and social work principles, practices, and methodology.

Knowledge of individual and group behavior and methods used in working effectively with children, youth and families, people who are mentally disabled, people who are physically challenged, and others.

Knowledge of the basic principles and methods of program interpretation and community organization.

Knowledge of the rules, regulations, policies, and procedures that relate to the provision of social services.

Knowledge of current social, economic, and health problems and available resources.

Ability to plan, organize, and supervise the work of a professional and non-professional social service staff.

Ability to analyze, interpret, and evaluate case records and recommend sound courses of action.

Ability to orient and train subordinates on rules, regulations, policies and procedures and provide technical assistance.

Ability to establish and maintain effective working relationships with clients, families, agency staff, community service agencies and facilities, and the general public.

Ability to clearly express ideas verbally, and in writing.

Ability to maintain confidentiality at all times.

Ability to read, write, speak, understand and communicate in English to perform the duties of this position.

TOOLS AND EQUIPMENT

Telephone, personal computer (including word processing and spreadsheet software), calculator, writing implements, fax machine, copy machine, and paper shredder.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is frequently required to walk, sit, talk or hear.

The employee must occasionally lift and/or move up to twenty-five (25) pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

The noise level in the office is moderately quiet. Employee may also work in other environments such as schools, private homes, etc. These work environments may range from quiet to loud.

SELECTION GUIDELINES

Formal application, rating of education and experience, oral interview and reference check as well as job related tests may be required.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

FLSA STATUS: FLSA EXEMPT (NOT ELIGIBLE FOR OVERTIME)

DESIGNATION: HUMAN SERVICES

PAY GRADE: HS-38B

UNION STATUS: NON-UNION

Created November 2024

Full-time employees of the County of Northampton are afforded a package of benefitswhich includes the following:

Medical Insurance

Vision and Prescription

Dental

Life Insurance

Retirement

I. Medical Insurance

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Cost to the employee to participate in the plans varies by the coverage selection and number of dependents; and may be subject to collective bargaining, if a union member. The employee may also elect to opt out of the County's medical insurance if proof of coverage through the spouse's employer is provided. Under this arrangement, the employee is provided with an annual $1,500.00 opt out payment.

II. Vision and Prescription

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member. Coverage under the vision plan varies and depends upon the employee's choice of doctor and frame selection.

III. Dental Coverage

Coverage begins for the employee the first of the month following full-time employment for employees and their eligible dependents. Copayments may vary, subject to collective bargaining, if a union member.

IV. Life Insurance

A life insurance policy is afforded to full-time employees beginning on the first day of employment, unless specified differently in a collective bargaining agreement. It remains in effect as long as the employee is actively employed and terminates upon resignation or retirement. $20,000 is afforded to all eligible employees.

V. Retirement

All full-time employees and part-time employees working more than 1000 hours per year qualify for County of Northampton retirement benefits, in which employees must contribute 5% of their earnings, and employees may choose to add additional voluntary contributions, not to exceed an additional 10%. Additionally, employees may participate in an optional deferred compensation plan [457(b)] which may provide present tax advantages and future retirement savings. Such arrangements are made directly with the providers and the County will administer payroll deductions only.

01

Each applicant must complete this supplemental questionnaire as a part of the applicant screening and selection process. The information you provide will be reviewed and used to determine your eligibility to move forward in the selection process. Incomplete responses, false statements, omissions, or partial information may result in disqualification from the selection process. Do you agree to answer each supplemental question truthfully and that your responses can be verified from information included within the application?

+ Yes

+ No

02

Information to demonstrate your eligibility for this position must be provided on the application (i.e. relevant detailed experience and education). Resumes and cover letters will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for this position. Please click "yes" to demonstrate that you have read and understood this information.

+ Yes

+ No

03

Do you possess a valid and current driver's license with an acceptable driving record?

+ Yes

+ No

04

What is your highest level of education?

+ Less than High School

+ High School Diploma or Equivalent

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or Higher

05

Do you have 12 semester hours of college level courses in sociology, social welfare, psychology, gerontology, or other related social sciences? Note: Transcripts must be attached to your application to review otherwise your application will be rejected.

+ Yes

+ No

06

Do you have a bachelor's degree with major coursework in sociology, social welfare, psychology, gerontology, criminal justice, or other related social sciences? Note: Be sure to list your degree major in your education section and please attach your transcripts to your application for review. Failure to attach your transcripts could result in your application being rejected.

+ Yes

+ No

07

Do you have two (2) years of professional experience in public or private social work? Note: Be sure your job duties reflect this experience in your application.

+ Yes

+ No

Required Question