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Overview

ABM Industries** is hiring a **Human Resources Coordinator** to support the daily operations of HR functions and responsibilities. This role includes assisting in various areas such as departmental development, HRIS, employee relations, training and development, benefits, organizational development, administration, and employment. **Billingual (English/Spanish) ability is required.

This is an **Onsite Role (Mon-Fri)** located at **320 Eleonor Roosevelt Ave. San Juan PR 00918** .

Specific duties/essential job functions:

+ Establish and maintain effective communication and strong working relationships between employees and managers.

+ Support the recruitment process by handling the necessary documentation required for both agencies and clients.

+ Conduct exit interviews (via electronic format) and ensure all required paperwork is completed for employee terminations.

+ Archive, retrieve, and organize staff documents and files as needed.

+ Perform employee document certifications in accordance with customer requirements.

+ Manage the Performance Management Systems and monitor managers and supervisors of hourly employees (Digitalization Project).

+ Assist in addressing employee relations issues.

+ Investigate and analyze employee cases concerning absenteeism, employee relations, benefits concerns, leave, etc. \

+ Coordinate and administer Leave of Absence (LOA) processes based on manager/employee needs, including SINOT, FMLA, CFE, and others.

+ Serve as the liaison with the corporate team for facilitation and monitoring of LOAs.

+ Conduct safety, well-being, and health reports for employees, along with full employment verification.

+ Maintain employee files and ensure the HR filing system is organized and up-to-date.

+ Assist with the smooth operation of the human resources office on a day-to-day basis.

+ Provide backup support for the receptionist role as needed.

+ Ensure compliance with all safety, quality, and regulatory standards established by the company, clients, and authorities.

+ Use human resource management system (HRIS) software to prepare or maintain employment records related to events such as hiring, termination, leave, transfers, or promotions.

+ Maintain up-to-date knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act

+ Consult with management to develop or implement personnel policies or procedures.

Education:

+ Bachelor’s degree in business administration, specialization in Human Resources / Organizational Behavior preferred. If you do not have the studies, have at least 10 years of experience in a similar HR role.

Skills/Experience:

+ High sense in customer service approach

+ 2 or more years of administrative experience.

+ 2 or more years with similar experience in the Human Resources Department

+ Understand payroll processes (role does not perform payroll)

+ Microsoft Tools (Word, Power Point, Excell, Outlook, etc.)

+ Active listening in Spanish and English: Pay full attention to what other people are saying, take the time to understand the points raised, ask questions as appropriate, and do not interrupt at inappropriate times.

+ Judgment and decision-making: Considering the costs and benefits of potential actions in order to choose the most appropriate one.

+ Critical thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Language skills/experience:

+ Excellent verbal communication skills, as well as writing primarily in Spanish.

+ Spanish High level of verbal comprehension, both written and spoken

+ English- Intermediate level of verbal, written and spoken comprehension.

+ You must also possess and use effective listening skills in Spanish and English.

Job-specific knowledge, ability and reasoning ability:

+ Ability to implement common sense understanding to carry out instructions provided in written, oral, or diagram form.

+ Ability to deal with problems involving several concrete variables in standardized situations.

Math Skills:

+ Ability to add, subtract, multiply, and divide across all units of measurement, using whole numbers, common fractions, and decimals.

**Benefit Information:** ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf)

REQNUMBER: 118491

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.