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All the benefits and perks you need for you and your family:

+ Benefits from Day One

+ Paid Days Off from Day One

+ Student Loan Repayment Program

+ Career Development

+ Whole Person Wellbeing Resources

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule:** Full Time

**Shift:** Monday - Friday, 8:00AM - 4:30PM

**Location:** AdventHealth Murray

**The role you’ll contribute:** The PFS financial counselor is responsible for assisting walk-in patients with questions or payments. The counselor will assist the Patient Access Manager as liaison to the central billing office, maintaining communication and information flow between the CBO and the hospital. The financial counselor performs all activities in compliance with applicable state, federal, or regulatory guidelines.

The value you’ll bring to the team

+ The financial counselor responds to all patient inquires received via walk-in visit, including, but not limited to, the following activities:

+ Process payment

+ Add insurance information to Cerner and initiate claims process

+ The financial counselor reviews census activity reports from prior day

+ Check self-pay patients in account history/notes for possible Medicaid or other insurance information and verify coverage if located. Also verify whether local translator is involved with patient

+ Check for availability of Cobra coverage

+ Check Medicare IP/Obs accounts for LTR & coinsurance days, as well as possible HMO coverage or Hospice involvement

+ The financial counselor processes financial assistance applications received at the hospital and sends to CBO for final disposition

+ The financial counselor will process upfront applications for extended pay program, including credit scoring and review of payment history on prior accounts with the program.

+ The financial counselor will work registration CFUM for updates (*R) and assist with CCT updates

+ The financial counselor enters newborn Medicaid information on the web portal.

+ The financial counselor processes deposits for upfront collections & walk-in payments.

Qualifications

The expertise and experiences you’ll need to succeed:

+ High school diploma or equivalent.

+ Computer literacy.

+ Knowledge of medical terminology and billing requirements for 3 rd party payors.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Patient Financial Services

**Organization:** AdventHealth Murray

**Schedule:** Full-time

**Shift:** 1 - Day

**Req ID:** 25020143

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.