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Job Summary

Provides administrative support to the sales department in a variety of areas including the areas of contract administration, compensation, commission and related bonus program administration and department projects. Provides support to the Sales Team.

Job Duties and Responsibilities

+ Consistently answers and transfers calls in a timely manner- 3 Rings Max.

+ Enters vendor POs into system as required.

+ Verifies receiving in SL8, matches all vendor invoices received against the original order, verify totals, reconcile any discrepancies in quantity or price and make appropriate notations on the order.

+ Responsible for inquiries regarding vendor payments and submitting all vendor invoicing to corporate for timely payment.

+ Prepares and distributes incoming and outgoing mail.

+ Assist in managing inventory and helps maintain correct levels based on our customer needs and requirements.

+ Assist with cycle counting and entering physical counts into system.

+ Process invoices and credits which include all billing including regular POs and EDI.

+ Process credit card sales and provide receipts to customer.

+ Provide copies of invoices, RMA's, PODs and MTRs to customers or sales team.

+ Reconciles branch credit card billing.

+ Assist warehouse by completing all paperwork for jobs.

+ Daily scan of all documents into company record keeping system.

+ Responsible for proactively expediting customer orders and transfers to ensure on time delivery for branch.

+ Order office supplies, warehouse supplies for branch.

+ Restocks common areas for branch (Sales & Warehouse breakroom).

+ Schedule maintenance appointments for warehouse and sales office equipment.

+ Daily assistance with light order entry.

+ Maintain visitor logs, safety cards and any other requirements required to enter branch.

+ Respond to management request and emails as a priority.

+ Daily trailer order entry

+ Assist Sales team with daily request

+ Meet and greet visitors in a professional manner, maintain lobby area to present a professional appearance.

+ Perform other duties as assigned by inside sales or branch manager.

Job Specifications

Skills

+ Knowledge of Syteline for compiling sales reports.

+ Proficient computer skills (i.e. Word, Excel, PowerPoint)

+ File management, organizational skills.

Knowledge of:

+ Sales Information System (SL8) and Documanager.

+ Customer order processes.

+ Basic understanding of business ethics.

+ Knowledge of production processes and flow of products.

+ Conflict resolution and problem-solving skills.

+ Good verbal and written communication skills.

+ Excellent phone etiquette.

+ Detail oriented with sense of urgency in all tasks.

+ Team player and Customer focused.

Education

+ High School Diploma and some college course experience.

Work Experience

+ Previous work experience in a Sales Administrator position, preferred.

+ Manufacturing organization knowledge, preferred.

Physical Requirements

+ Must be able to sit for extended periods of time.

+ Must be able to communicate clearly and effectively; capable of listening intently; visual acuity to process paperwork.

Compensation

+ $42,815.00 - $52,332.00 based on experience.

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