• Senior Manager, Workplace Experience

    Chewy (Plantation, FL)


    Our Opportunity:

    Chewy is looking for a **Senior Manager, Workplace Experience** to join our pack in **Plantation, FL** . As the senior leader of the onsite Facilities team, you’ll play a critical role in delivering an exceptional workplace experience for our Team Members (TMs) while coordinating daily operations. This role involves leading a team, coordinating with vendors and the landlord, supporting on-site events, and owning space management systems and processes. You'll report directly to the Director of Facilities and help drive a culture of service, efficiency, and excellence.

    What You’ll Do:

    + Lead a high-performing Facilities team to deliver an outstanding, welcoming workplace experience.

    + Oversee space planning and occupancy, including seating assignments, team moves, and neighborhood layouts—partnering with leaders to meet business needs.

    + Maintain accurate data on headcount and team allocations; build positive relationships to stay ahead of organizational changes.

    + Drive daily operations: ensure workspaces are clean, stocked, and ready for use, and manage supply and asset inventories.

    + Own office budgets, procurement, and vendor relationships—covering maintenance, catering, vending, and general services.

    + Manage building maintenance and improvement projects in coordination with landlords, vendors, and internal partners.

    + Oversee the mailroom process and facilitate shipping/receiving logistics.

    + Support workplace safety by partnering with EHS and Asset Protection, and ensuring compliance with emergency protocols.

    + Collaborate on and support on-site events—from everyday engagement to large-scale meetings and summits.

    + Communicate regularly with customers on facility updates, and serve as a go-to resource for Team Members and guests.

    What You’ll Need:

    + Bachelor's Degree in a related field (business, communications, real estate), or equivalent work experience

    + 5–10 years of facilities or workplace management experience supporting over 500 employees daily.

    + Experience as a people leader, leading a small team of individual contributors

    + A customer-first approach and strong communication skills, both verbal and written.

    + Ability to thrive in a fast-paced, dynamic environment and independently solve problems.

    + Strong organizational skills, attention to detail, and ability to juggle multiple projects.

    + Experience managing office budgets, vendors, and procurement processes.

    + Familiarity with space planning tools and occupancy tracking systems.

    + Willingness to be onsite Monday - Friday, with flexibility for events or emergencies.

    + Position may require travel.

     

    Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact** **[email protected]** **.

     

    If you have a question regarding your application, please contact** **[email protected]** **.

     

    To access Chewy's Customer Privacy Policy, please click here (https://www.chewy.com/app/content/privacy) . To access Chewy's California CPRA Job Applicant Privacy Policy, please click here (https://chewyinc.phenompro.com/us/en/privacy-policy) .